Israel Luna
Louisville
Summary
Results-driven General Manager with over 4 years of experience overseeing restaurant operations. Proven ability to optimize workflows, ensure quality control, and maintain high food safety standards. Aiming to leverage strong interpersonal skills to foster positive customer relationships.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Wild Eggs
louisville
09.2023 - Current
- Oversaw daily restaurant operations, ensuring smooth service and guest satisfaction.
- Monitored compliance with health and safety regulations, ensuring a safe dining environment.
- Maintained accurate inventories of food, supplies and equipment.
- Scheduled staff shifts and monitored labor costs.
- Resolved customer complaints in a professional manner.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Kitchen Manager
Wild Eggs
louisville
01.2014 - Current
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Developed and implemented kitchen workflows that increased productivity.
- Supervised kitchen staff and ensured adherence to food safety standards.
- Trained new employees on food preparation and equipment usage to ensure consistency in quality.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Delegated tasks to staff and established daily operation priorities for smooth workflow.
- Managed inventory levels and coordinated supply orders for kitchen operations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Monitored equipment maintenance schedules to ensure operational efficiency.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Enforced sanitation practices to maintain a clean and safe kitchen environment.
- Instructed new employees on specific job responsibilities and tasks within the kitchen.
Skills
- Inventory management
- Food safety compliance
- Quality control
- Operational efficiency
- Workflow optimization
- Staff scheduling
- Customer relationship management
Languages
Spanish
Full Professional
English
Professional
Certification
Food manager certification
Timeline
General Manager
Wild Eggs
09.2023 - Current
Kitchen Manager
Wild Eggs
01.2014 - Current