Israel Martinez
Houston,TX
Summary
Driven professional with a proven track record at Old Navy, adept in cash handling and customer assistance. Excelled in training and mentoring, enhancing team performance. Skilled in stock replenishment and merchandising strategies, significantly reducing waste at Kroger. Demonstrates strong leadership and operational efficiency, committed to delivering outstanding customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lead Cashier
Old Navy
09.2023 - Current
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Provided great customer service.
Grocery Replenishment
Kroger
05.2023 - 07.2023
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Received and checked multiple daily deliveries for dairy, frozen, grocery, and HBC products.
- Collaborated with other departments to facilitate efficient merchandise flow during peak times and promotional events.
Education
High School Diploma -
Taylor High School
Houston, TX05.2022
Skills
- Customer Assistance
- Training and mentoring
- Point of sale operation
- Cash Handling
- Picking and Packing
- Heavy Lifting
- Order Picking
- Pricing and Signage Updates
- Stock replenishment
- Merchandising Strategies
Certification
Culinary Arts - Servsafe Food Handlers Certification (4/28/2022 - 4/28/2027)
Languages
English
Native or Bilingual
Timeline
Lead Cashier
Old Navy
09.2023 - Current
Grocery Replenishment
Kroger
05.2023 - 07.2023
High School Diploma -
Taylor High School
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