Israel Ramirez
Custome Service
Henderson,Nevada
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, customer service and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Amazon FBA Seller
Self Employed
Henderson, Nevada
04.2019 - Current
- Established store tactics and strategies to achieve operational performance and sales goals.
- Coordinated and directed activities of businesses and departments concerning production, pricing and sales.
- Formed and sustained strategic relationships with clients.
- Identified areas of improvement in store operations processes.
- Resolved customer complaints promptly and professionally.
- Evaluated employee performance on a regular basis to ensure quality standards were met.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Monitored employee performance and identified performance gaps for corrective action.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Delivered products to customer locations on time.
Education
Some College (No Degree) - Graphic Design
College of Southern Nevada
Las Vegas, NVSkills
- Customer Engagement
- Amazon FBA
- Order Fulfillment
- Client Relationship Development
- Marketing Understanding
Languages
Spanish
Professional
Timeline
Amazon FBA Seller
Self Employed
04.2019 - Current
Some College (No Degree) - Graphic Design
College of Southern Nevada
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