Israel Torres
Seattle
Summary
Outgoing and results-driven individual excelling in communication and relationship-building. Possesses foundational knowledge of sales techniques and adept at leveraging persuasive communication and negotiation skills. Committed to driving revenue growth and fostering customer satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Representative
Ford Santa Monica
Santa Monica, CA
02.2025 - 08.2025
- Assisted in training new staff on company policies and best sales practices.
- Understood market trends and sold products with margins while maintaining customer satisfaction.
- Made 50-100 calls each day while maintaining an above average units sold and consistently meeting quotas and deadlines.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Sales Representative
Genesis Santa Monica
Santa Monica, CA
08.2024 - 02.2025
- Executed daily sales strategies to enhance customer engagement and drive revenue growth.
- Developed product knowledge to effectively address customer inquiries and provide tailored solutions.
- Managed inventory levels, ensuring optimal stock availability for high-demand products.
- Collaborated with team members to streamline sales processes and improve overall efficiency.
- Top sales associate within 2 months of hire date and outperformed monthly quota by 300% for the duration of employment with this company.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Maintained accurate records of customer interactions using CRM software to support follow-up actions.
Residential Advisor
Dream Center
Los Angeles, CA
07.2023 - 11.2024
- Consistently supported residents and developed principled routines that increased adherence to house policy and overall camaraderie.
- Supervise client activities, ensuring compliance with program rules and fostering a safe environment.
- Monitor client behavior, address issues promptly, and maintain a positive atmosphere.
- Build strong client relationships, promote adherence to guidelines, and enhance program success.
- Eager to learn quickly, consistently meeting deadlines while maintaining a strong work ethic and demonstrating punctuality.
- Facilitated engaging client activities
- Facilitated conflict resolution among residents, promoting a harmonious living environment.
- Organized and led community-building activities to enhance resident engagement and social cohesion.
Food Bank
Dream Center
Los Angeles, CA
11.2023 - 07.2024
- Distribute food based on regional demand, ensuring efficient allocation and community satisfaction.
- Foster strong relationships with community members, enhancing trust and collaboration.
- Adhere to standard practices and uphold company values, maintaining operational integrity.
- Execute tasks efficiently, contributing to overall team productivity and goal achievement.
- Persuade neutral or uninterested consumers to accept items, increasing distribution success.
- Lead groups of 10-15 people to complete tasks, ensuring effective teamwork and task completion.
- Supported the smooth operation of the cafeteria by managing food distribution, ensuring cleanliness, and enforcing rules.
Education
General Education Diploma -
Puyallup Highschool
Puyallup, WA06.2020
Skills
- Strategic negotiation skills
- Problem-solving
- Customer relations
- Time management
- Analytical thinking
- Creativity
- Adaptability
- Leadership
- Interpersonal communication skills
- Product and service knowledge
- CRM proficiency
Timeline
Sales Representative
Ford Santa Monica
02.2025 - 08.2025
Sales Representative
Genesis Santa Monica
08.2024 - 02.2025
Food Bank
Dream Center
11.2023 - 07.2024
Residential Advisor
Dream Center
07.2023 - 11.2024
General Education Diploma -
Puyallup Highschool