Isreal Prater
Libby,MT
Summary
Proven customer service expert from Ace Hardware, adept in cash handling and fostering customer loyalty through exceptional service. Demonstrated ability to improve satisfaction and safety, with a keen eye for detail and strong work ethic. Trained peers, ensuring operational excellence. Achieved high accuracy in transactions, enhancing store efficiency and customer trust.
Overview
2
2
years of professional experience
Work History
Cashier
Ace Hardware
04.2023 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Stocker
Ace Hardware
04.2023 - 10.2024
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Answered customer questions and provided detailed product information.
- Improved customer satisfaction by promptly locating items and providing product information.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Education
High School Diploma -
Libby High School
Libby, MT06-2025
Skills
- Customer service
- Cash handling
- Customer service excellence
- Patience and empathy
- Attention to detail
- Work ethic and integrity
- Time management skills
Timeline
Cashier
Ace Hardware
04.2023 - 10.2024
Stocker
Ace Hardware
04.2023 - 10.2024
High School Diploma -
Libby High School
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