Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Issac Lara

Elgin,TX

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

5
5
years of professional experience

Work History

Supervisor -Applications Support, Factory Software

Tesla
Austin, TX
10.2022 - Current
  • Communicated clearly with employees and stakeholders to keep everyone on same page and working toward established business goals.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Serve as the process guidance leader for other department ensuring work standards and proper configurations for parts and processes.
  • Drive improvement activities across the shift to increase team knowledge and capability.

Lead Tech - Applications Support, Factory Software

Tesla
Austin, TX
01.2022 - 10.2022
  • Managed team performance by training, mentoring, and motivating employees.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Performed troubleshooting and diagnosis on malfunctioning equipment and software using SQL, Splunk, and various propriety tools.
  • Assist in software deployments to maintain a zero impact to production services.
  • Collaboration with multiple departments to find solutions to production problems.
  • Collaborate and strive to maintain high UPH and zero downtime with teams around the globe.

Sys. Analyst - Executive Support & Site Lead

Acadian Ambulance
Austin, TX
03.2019 - 01.2022
  • Onsite and remote support for Directors, Vice Presidents, Presidents and Senior level executives requiring to maintain professionalism and provide the highest quality of customer service.
  • Primary point of contact for Acadian Texas executive I.T. related issues.
  • Repair and troubleshoot devices, software, travel to locations if remote equipment fails.
  • Ability to work unsupervised and complete the tasks with a sense of urgency.
  • Perform regular upgrades to ensure systems remain updated and arrange maintenance sessions to discover and mend inefficiencies.
  • Ability to teach I.T. related issues and orientation classes for new hires.
  • Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.).

Information Sys Tech.

Acadian Ambulance
Austin, TX
06.2018 - 03.2019
  • Maintain and repair technological equipment (e.g. routers, file servers, printers) or peripheral devices.
  • Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)
  • Manage security options and software in computers and networks to maintain privacy and protection from attacks.
  • Troubleshoot system failures or bugs and provide solutions to restore functionality.
  • Keep records of repairs and fixes for future reference.

Education

Associate of Applied Science - Network Systems With Emphasis in Security

Del Mar College
Corpus Christi, TX
06.2016

Skills

  • Coaching and Mentoring
  • Team Leadership
  • Cross-Functional Team Management
  • Software Support
  • Flexible and Adaptable
  • Decision-Making

Languages

Spanish
Native or Bilingual

Timeline

Supervisor -Applications Support, Factory Software

Tesla
10.2022 - Current

Lead Tech - Applications Support, Factory Software

Tesla
01.2022 - 10.2022

Sys. Analyst - Executive Support & Site Lead

Acadian Ambulance
03.2019 - 01.2022

Information Sys Tech.

Acadian Ambulance
06.2018 - 03.2019

Associate of Applied Science - Network Systems With Emphasis in Security

Del Mar College

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Issac Lara