Issak Figueroa
Lawrenceville,GA
Summary
Adept Customer Service Associate with a proven track record at Walgreens, I excelled in handling high-volume customer interactions, ensuring satisfaction and positive outcomes. My expertise in problem resolution and team collaboration significantly contributed to enhancing customer support efficiency. Mastery in customer service and a knack for quick, effective solutions define my professional approach.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Walgreens
05.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Welding Technology
Gwinnett Technical College
Lawrenceville, GASkills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
Languages
Spanish and english
Native or Bilingual
Timeline
Customer Service Associate
Walgreens
05.2022 - Current
Welding Technology
Gwinnett Technical College
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