ISSEY FRAZIER
San Angelo
Summary
Motivated and tech-savvy individual with a strong passion for Information Technology and a solid foundation in computer systems, troubleshooting, and digital tools. Quick learner with excellent problem-solving skills and a commitment to continuous growth in the IT field. Eager to apply technical knowledge and customer service experience in a hands-on IT support or entry-level technician role. Known for reliability, attention to detail, and the ability to adapt in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Sales Professional/Manager
Furniture Row
05.2023 - Current
- Led team of sales professionals to exceed quarterly revenue targets through strategic planning and execution.
- Developed and implemented training programs to enhance sales techniques and product knowledge among team members.
- Managed key customer relationships, ensuring high levels of satisfaction and loyalty through personalized service strategies.
- Conducted regular performance evaluations, providing constructive feedback to drive individual and team development initiatives.
- Developed and implemented sales strategies to increase profits.
- Streamlined sales processes, enhancing team efficiency and productivity.
Wholesale Sales Representative
CMW Auto Sales
09.2021 - 12.2024
- Conceived and implemented marketing plans to acquire market share within chosen markets.
- Provided superior service to customers by quickly responding to requests, suggestions and concerns.
- Negotiated pricing with vendor suppliers to fit customer's budget and generate maximum gross profit.
- Exceeded sales goals, increased revenue and facilitated sales.
- Used consultative sales approach to understand and meet customer needs.
- Used Manheim to maintain company database with essential account and sales information.
Sales Professional
All American Chevrolet
01.2020 - 09.2021
- Consult with customers to guide them through their vehicle purchase.
- Coordinate with the finance department to determine each customer's financing and ownership options.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Organized sales paperwork presented proposals and finalized contracts.
Load Out Operator
Pioneer Natural Resources
11.2017 - 12.2019
- Safely operate heavy duty equipment
- Perform pre-operation inspections and documentations, per machine/shift.
- Set up machines to start production cycles and controlled machine settings.
- Completed manifests detailing number of airplane passengers.
- Oversaw and coordinated freight loading, leveraging industry knowledge to address weight distribution and load requirements.
Retail Service Specialist
O Reilly Auto Parts
02.2015 - 11.2017
- Trained employees to capitalize on sales and service opportunities with proactive approaches.
- Followed strict health and safety standards for employee and consumer protection.
- Worked alongside associates to consistently accomplish daily team goals.
- Minimized store losses by training team members how to spot and prevent theft.
- Recommended pricing based on customer demand and knowledge of market.
- Completed inventory cycle counts and audits to maintain accurate records.
- Maintained attractive, well-organized displays with regular resets.
Education
Other - Piloting and Navigation
Skyline Aviation
San Angelo, TX06.2019
High school or equivalent - GED
Nile C Kinnick
Yokosuka, Japan06.2013
Skills
- Automotive Sales
- Leadership
- Communication
- Teamwork
- Time Management
- Customer Service
- Salesforce proficiency
- Relationship building
- Goal setting
Timeline
Sales Professional/Manager
Furniture Row
05.2023 - Current
Wholesale Sales Representative
CMW Auto Sales
09.2021 - 12.2024
Sales Professional
All American Chevrolet
01.2020 - 09.2021
Load Out Operator
Pioneer Natural Resources
11.2017 - 12.2019
Retail Service Specialist
O Reilly Auto Parts
02.2015 - 11.2017
Other - Piloting and Navigation
Skyline Aviation
High school or equivalent - GED
Nile C Kinnick
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