Issis Newcomb
Marietta,GA
Summary
Dynamic and dedicated bilingual professional seeking an entry-level flight attendant position. Committed to providing exceptional customer service and ensuring passenger safety. Fluent in English and Spanish with strong communication skills and a passion for travel. Ready to contribute to a positive in-flight experience for all passengers.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Remax Real Estate
Atlanta,Ga
01.2021
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Tax Preparer
Turbo Tax
Atlanta, GA
07.2022 - Current
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Assessed client tax situations to determine best filing options.
Chef Owner
Soup Bazaar Restaurant
Los Angeles , CA
07.2015 - 03.2020
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Optimized team hiring, training and performance.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
Chef De Partie
Nobu Malibu
Malibu , Ca
07.2013 - 07.2015
- Maintained well-organized mise en place to keep work consistent.
- Operated all kitchen equipment safely to prevent injuries.
- Prepared items for roasting, sautéing, frying and baking.
- Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
Customer Service Supervisor
Stamps.com Inc
Los Angeles , Ca
07.2011 - 07.2014
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Coached employees through day-to-day work and complex problems.
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
Flight Attendant
Mesa Airlines
Arizona City, AZ
01.2007 - 07.2008
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
Receptionist
Hotel Coco Bongo
Puerto Viejo Costa Rica
07.2000 - 10.2001
- Greeted incoming guests and visitors professionally and provided friendly, knowledgeable assistance.
- Confirmed reservations communicated with guest, and updated guest records.
- Answered phone promptly and directed incoming calls
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Liceo De Moravia
San Jose, Costa Rica Sociology
Universidad Latina
San Jose Costa Rica Culinary Arts Chef - Culinary Arts
Los Angeles Trade Technical College
Los Angeles, CA09.2014
Skills
- Leadership and People Development
- Integrity and Transparency
- Effective Communicator and Public Speaker
- Employee Supervision
- Customer Service
- Hospitality service expertise
- Food and Beverage Service
- Safety Procedures
- Strong Work Ethic
- Teamwork and Collaboration
Certification
Bilingual Medical Interpreter (Spanish / English )
Georgia Real Estate License
CPR /First Aid Training
Timeline
Tax Preparer
Turbo Tax
07.2022 - Current
Real Estate Agent
Remax Real Estate
01.2021
Chef Owner
Soup Bazaar Restaurant
07.2015 - 03.2020
Chef De Partie
Nobu Malibu
07.2013 - 07.2015
Customer Service Supervisor
Stamps.com Inc
07.2011 - 07.2014
Flight Attendant
Mesa Airlines
01.2007 - 07.2008
Receptionist
Hotel Coco Bongo
07.2000 - 10.2001
High School Diploma -
Liceo De Moravia
Sociology
Universidad Latina
Culinary Arts Chef - Culinary Arts
Los Angeles Trade Technical College