Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Issis Newcomb

Marietta,GA

Summary

Dynamic and dedicated bilingual professional seeking an entry-level flight attendant position. Committed to providing exceptional customer service and ensuring passenger safety. Fluent in English and Spanish with strong communication skills and a passion for travel. Ready to contribute to a positive in-flight experience for all passengers.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Remax Real Estate
Atlanta,Ga
01.2021
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.

Tax Preparer

Turbo Tax
Atlanta, GA
07.2022 - Current
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.
  • Assessed client tax situations to determine best filing options.

Chef Owner

Soup Bazaar Restaurant
Los Angeles , CA
07.2015 - 03.2020
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Optimized team hiring, training and performance.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Chef De Partie

Nobu Malibu
Malibu , Ca
07.2013 - 07.2015
  • Maintained well-organized mise en place to keep work consistent.
  • Operated all kitchen equipment safely to prevent injuries.
  • Prepared items for roasting, sautéing, frying and baking.
  • Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.

Customer Service Supervisor

Stamps.com Inc
Los Angeles , Ca
07.2011 - 07.2014
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Coached employees through day-to-day work and complex problems.
  • Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
  • Coached team members to deliver hospitable, professional service while adhering to set service models.

Flight Attendant

Mesa Airlines
Arizona City, AZ
01.2007 - 07.2008
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.

Receptionist

Hotel Coco Bongo
Puerto Viejo Costa Rica
07.2000 - 10.2001
  • Greeted incoming guests and visitors professionally and provided friendly, knowledgeable assistance.
  • Confirmed reservations communicated with guest, and updated guest records.
  • Answered phone promptly and directed incoming calls
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

Liceo De Moravia
San Jose, Costa Rica

Sociology

Universidad Latina
San Jose Costa Rica

Culinary Arts Chef - Culinary Arts

Los Angeles Trade Technical College
Los Angeles, CA
09.2014

Skills

  • Leadership and People Development
  • Integrity and Transparency
  • Effective Communicator and Public Speaker
  • Employee Supervision
  • Customer Service
  • Hospitality service expertise
  • Food and Beverage Service
  • Safety Procedures
  • Strong Work Ethic
  • Teamwork and Collaboration

Certification

Bilingual Medical Interpreter (Spanish / English )

Georgia Real Estate License

CPR /First Aid Training

Timeline

Tax Preparer

Turbo Tax
07.2022 - Current

Real Estate Agent

Remax Real Estate
01.2021

Chef Owner

Soup Bazaar Restaurant
07.2015 - 03.2020

Chef De Partie

Nobu Malibu
07.2013 - 07.2015

Customer Service Supervisor

Stamps.com Inc
07.2011 - 07.2014

Flight Attendant

Mesa Airlines
01.2007 - 07.2008

Receptionist

Hotel Coco Bongo
07.2000 - 10.2001

High School Diploma -

Liceo De Moravia

Sociology

Universidad Latina

Culinary Arts Chef - Culinary Arts

Los Angeles Trade Technical College
Issis Newcomb