Itcel Diaz Castillo
Cottonwood,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Bilingual and great communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Sonida Senior Living
09.2023 - Current
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Busser
Nic's Italian Steak And Crab House
09.2022 - 05.2023
- Adhered to safety guidelines when handling glassware and other potentially hazardous materials.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Supported team members with additional tasks, promoting a positive work environment.
- Arranged tables and chairs for special occasions and events.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Retail Sales Associate
VIP Shoe Fashion
08.2021 - 05.2022
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.
- Used in-store system to locate inventory and place special orders for customers.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
High School Diploma -
Mingus Union High School
Cottonwood, AZ05.2023
Skills
- Strong Work Ethic
- Transactions and Cash Handling
- Food safety practices
- Reliable and Responsible
- Hospitality best practices
- Cleanliness standards
- Cleaning and sanitizing
- First Aid/CPR
Certification
Food Handlers card
CPR Certified
Heimlich Knowledge and practice
Drivers License
Food handlers card
Arizona Food Handler Certificate
Languages
Spanish
Native or Bilingual
Timeline
Server
Sonida Senior Living
09.2023 - Current
Busser
Nic's Italian Steak And Crab House
09.2022 - 05.2023
Retail Sales Associate
VIP Shoe Fashion
08.2021 - 05.2022
High School Diploma -
Mingus Union High School
Food Handlers card
CPR Certified
Heimlich Knowledge and practice
Drivers License
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