Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Itohan Obayuwana

Plano,TX

Summary

Talented Clinical Administrative Coordinator ready to optimize patient outcomes through comprehensive oversight of in-office and follow-up care. Tracks and maintains organizational excellence from initial charting through final discharge. Adept at building strong, constructive relationships with both patients and insurers to encourage uninterrupted service and payment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Clinical Administrative Coordinator

Optum
11.2021 - Current
  • Explained care plans to new members and placed them into new care plans
  • Collaborates with hospitals, clinics, facilities and the clinical team to manage request for services from members and/ or providers
  • Received "The Employee Recognition" award in February 2022 due to exceeding engagement goal by 20%
  • Participates in all HEDIS/MRR abstraction training regarding specification standards including annual updates
  • Supports clinical team by taking medical equipment inventory
  • Performs insurances verification
  • Supports clinical staff by coordinating schedules, handling appointment confirmations, and updating patient records as needed.

Intake Specialist

Houston Methodist
09.2020 - 10.2021
  • Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offered additional options to facilitate the referral process
  • Recorded patient and insurance payments, maintaining accurate financial records
  • Accurately enters referrals into appropriate system based on the type of referral obtained
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
  • Navigated through multiple online EMR systems to obtain applicable documentation

Health Information Specialist/Abstractor

Remedi Health
05.2019 - 08.2020
  • Assigned patient to diagnosis-related groups (DRGs), used appropriate computer software
  • Performed provider/practitioner medical records reviews, abstraction and data entry for HEDIS measure
  • Performed accurate HEDIS medical record data abstraction for all measure compliance via EPIC
  • Resolved and clarified codes and diagnoses with erroneous, missing and unclear information by consulting with doctors and others and by participating in coding team's regular meetings
  • Evaluated and recommended upgrades and improvements to existing computerized healthcare systems
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

Education

Bachelor of Science (B.S - Health Administration

Texas Southern University
Houston, TX

Skills

  • Soft Skills: Oral & Written communication, Problem Solving, Collaboration, Time Management, Friendly & Team player
  • Upbeat Demeanor, Reliable
  • Skills: Experience in medical onboarding, NCQA measures, EXCEL, care plans, insurance verification, HEDIS measures; scheduling ,billing, patient outreach and retention, medical inventory, sales, patient plans, HIPPA, abstraction, compliance & credentialing

Certification

Introduction to Healthcare- Stanford University

Healthcare Organization Operations Specialization- Rutgers University

Adult CPR/AED- American Red Cross

Introduction to Clinical Data- Stanford University Healthcare Data Quality and Governance- UC Davis University of California

Quality of Care Management/HEDIS-University of Houston

Timeline

Clinical Administrative Coordinator

Optum
11.2021 - Current

Intake Specialist

Houston Methodist
09.2020 - 10.2021

Health Information Specialist/Abstractor

Remedi Health
05.2019 - 08.2020

Bachelor of Science (B.S - Health Administration

Texas Southern University

Similar Profiles

CREATE PROFILE
Itohan Obayuwana