Itxajana Rosales
Lomita ,Ca
Summary
Dynamic professional with a proven track record at TJ Max, enhancing customer satisfaction and exceeding sales targets through strategic selling and effective issue resolution. Skilled in cash handling and customer service, adept at fostering inclusive environments and streamlining processes. Demonstrates exceptional time management and attention to detail, driving significant engagement and operational efficiencies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate
TJ Max
Rolling Hills Estates, CA
01.2022 - 01.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
Subway
Sandwhich Artist
04.2017 - 01.2019
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Prepared orders
Cashier
Panda Express
Rolling Hills Estates, CA
01.2019 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Narobonne High School
Harbor City, CASkills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer interaction
- Workplace safety
- Cash handling
- Customer engagement
- Decision-making
- Courteous and professional
- Flexible schedule
- Oral communication
- Work Planning and Prioritization
- Issue resolution
- Data entry
Certification
CPR
Timeline
Associate
TJ Max
01.2022 - 01.2024
Cashier
Panda Express
01.2019 - 01.2022
Subway
Sandwhich Artist
04.2017 - 01.2019
Narobonne High School
Similar Profiles
Saman Abdollahzadeh DavaniSaman Abdollahzadeh Davani
Sales Associate at TJ MaxSales Associate at TJ Max
Denise FrazierDenise Frazier
Cleaning Associate at TJ MaxCleaning Associate at TJ Max
Ansa AtharAnsa Athar
Retail Associate at TJ MaxRetail Associate at TJ Max