Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Itzel Barbosa

Humble,TX

Summary

Driven Retail Sales Manager and Cashier Team Lead at Frutaria Miriam and Chemisette, respectively, excelled in enhancing team performance and customer satisfaction through effective shift scheduling and a positive attitude. Achieved significant sales boosts by implementing strategic merchandising. Skilled in transaction approvals and workload prioritization, consistently maintaining high service levels.

Overview

5
5
years of professional experience

Work History

Cashier Team Lead

Frutaria Miriam
01.2011 - 01.2014
  • Monitored areas for security issues and safety hazards.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Retail Sales Manager

Chemisette
02.2009 - 03.2013
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Managed day-to-day staffing and handled scheduling for all store employees.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Bachelor of Science - Nursing

Universidad UNE
Guadalajara, Jalsico, Mexico

Associate of Science - Nursing Assistance

Cecati DGCFT
Ameca Jalisco Mexico
12.2010

High School Diploma -

Preparatoria Regional Ameca Jalisco UdeG
Ameca, Jalisco
12.2008

Skills

  • Shift Scheduling
  • Positive Attitude
  • Transaction Approvals
  • Team Management
  • Store maintenance
  • Workload prioritization

Languages

English
Limited Working

Timeline

Cashier Team Lead

Frutaria Miriam
01.2011 - 01.2014

Retail Sales Manager

Chemisette
02.2009 - 03.2013

Bachelor of Science - Nursing

Universidad UNE

Associate of Science - Nursing Assistance

Cecati DGCFT

High School Diploma -

Preparatoria Regional Ameca Jalisco UdeG
Itzel Barbosa