Itzel OLVERA
PHOENIX
Summary
Dynamic and detail-oriented professional with experience at Dunkin' Donuts, excelling in food preparation and cash handling. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for maintaining high cleanliness standards and training new staff, demonstrating initiative and a commitment to operational excellence.
Overview
1
1
year of professional experience
Work History
Crew Member
Dunkin' Donuts
1025 N 67th Ave Suite 5 Phoenix,Az 85043
10.2021 - 06.2022
- Prepared and served high-quality coffee and food items according to company standards.
- Maintained cleanliness and organization of workstations to ensure efficient service delivery.
- Operated cash register, accurately processing transactions and managing payment methods.
- Assisted in training new crew members on operational procedures and customer service protocols.
Education
High School Diploma -
Sierra Linda Highschool
3434 South 67th Ave, Phoenix, AZ 8504306.2022
Skills
Food preparation
Beverage service
Cash handling
Transaction processing
Team collaboration
Workstation organization
Cleanliness maintenance
Problem resolution
Teamwork and collaboration
Multitasking and organization
Problem-solving
Clear communication
Cleaning
Attention to detail
Cleaning and sanitizing
Self-discipline
Flexible schedule
Integrity and honesty
Safety awareness
Initiative and Self-motivation
Verbal and written communication
Complex Problem-solving
Visual communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Dunkin' Donuts
10.2021 - 06.2022
High School Diploma -
Sierra Linda Highschool