Itzel Padilla

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• Motivated staff through positive reinforcement techniques.
• Delegated tasks appropriately according to individual skill sets.
• Monitored team progress and enforced deadlines.
• Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
• Developed strategies to increase team productivity and improve customer service levels.
• Resolved escalated customer complaints or queries promptly and efficiently.
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• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
• Evaluated needs of departments and delegated tasks to optimize overall production.
• Identified needs of customers promptly and efficiently.
• Coordinated and managed various programs or projects to achieve established objectives.
• Helped train and teach new hires.
• Closed the store and counted down the drawers to make sure they were ready for the next day.
• Used planograms to help merchandise and sell product quickly.

Merchandise

Make sure fitting rooms were clean

Helped customers find anything they need

Covered cash register when needed

Sold and promoted credit cards

• Worked overnight and made sure to attend to customers while performing my nightly tasks.
• Merchandise
  
• Restock
  
• Clean the Store
• Accepted cash and credit card payments, issued receipts and provided change.
• Verified customer age requirement for alcohol or tobacco purchases.