Summary
Overview
Work History
Education
Skills
Languages
Timeline
Bartender

Itzel Pimentel

Santa Rosa

Summary

Dynamic professional with experience in retail and bartending, known for strong teamwork and time management skills. Successfully trained new associates and maintained a positive work environment, contributing to enhanced customer experiences and operational efficiency.

Enthusiastic Sales Associate with expertise in customer engagement and conflict resolution. Committed to fostering a positive atmosphere while efficiently addressing customer needs, ready to leverage skills to drive sales and enhance team performance.

Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

5
5
years of professional experience

Work History

Sales Associate

Sunglass Hut
Petaluma, CA
12.2025 - Current
  • Conducted inventory checks to maintain stock levels and assist in restocking efforts.
  • Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
  • Participated in training new associates on store policies and procedures.
  • Engaged in ongoing product knowledge training to better serve customers' needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Bartender

La Hacienda Del Toro
Santa Rosa, CA
12.2023 - Current
  • Crafted and served diverse cocktails and beverages to enhance guest experience.
  • Maintained cleanliness and organization of bar area to ensure efficient service.
  • Collaborated with kitchen staff to synchronize food and beverage orders seamlessly.
  • Developed new cocktail recipes, contributing to seasonal menu updates.
  • Trained junior bartenders on drink preparation and customer service best practices.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Sales Associate

Boot Barn
Santa Rosa, CA
10.2021 - 01.2023
  • Assisted customers with product selection and informed them about promotions.
  • Maintained store presentation and ensured merchandise was properly displayed.
  • Processed transactions accurately and efficiently at point-of-sale systems.
  • Collaborated with team members to achieve sales goals and enhance customer experience.

Education

High School Diploma -

Ridgway
Santa Rosa, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Outgoing personality
  • Relationship building
  • Flexible schedule
  • Conflict resolution

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Sunglass Hut
12.2025 - Current

Bartender

La Hacienda Del Toro
12.2023 - Current

Sales Associate

Boot Barn
10.2021 - 01.2023

High School Diploma -

Ridgway
Itzel Pimentel