Ivan Katinić
Boise Cascade
Salt Lake City,UT
1
Language
15
years of professional experience
Dynamic sales professional with a proven track record at Boise Cascade, excelling in customer service and teamwork. Skilled in inventory management and product sales, I enhance customer experiences and drive repeat business. Recognized for problem-solving abilities, I consistently meet sales targets while maintaining high-quality standards.
Work History
Sales Associate
3 Years 3 Months- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained accurate inventory records, ensuring stock availability and organization.
- Collaborated with team members to meet daily sales targets and improve store performance.
- Provided support during promotional events, driving customer engagement and interest.
- Resolved customer inquiries and complaints effectively, fostering positive relationships and loyalty.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Inventory Control Specialist
1 Year 6 Months- Monitored inventory levels to ensure optimal stock availability and minimize shortages.
- Assisted in executing cycle counts to maintain inventory accuracy and integrity.
- Collaborated with cross-functional teams to streamline inventory processes and improve efficiency.
- Analyzed discrepancies in inventory records, identifying root causes for resolution.
Millwork Specialist
1 Year 3 Months- Collaborated with design team to create millwork solutions tailored to client specifications.
- Assisted in selecting materials and finishes to enhance project aesthetics and durability.
- Executed detailed measurements and cutting plans for precise millwork fabrication.
- Developed workflow processes that improved efficiency in production timelines and quality control.
- Mentored junior staff on best practices for millwork assembly and installation techniques.
- Implemented quality assurance protocols, reducing errors in final product delivery by improving inspection processes.
Technical Support/Sales
3 Years 6 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Assisted customers with technical inquiries and guidance through fixing issues.
Auto Detailer
15 Years 5 Months- Performed thorough interior and exterior detailing to enhance vehicle appearance.
- Utilized specialized cleaning products and tools for optimal results in detailing processes.
- Inspected vehicles pre- and post-detailing to ensure quality standards were met.
- Maintained cleanliness and organization of detailing workspace for efficient operations.
Education
CAD - Computer Aided Design
High School Diploma
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Problem-solving
Excellent people skills
Reliable and punctual
Exceptional customer service
Product sales
Sales expertise
Languages
Croatian
Native or Bilingual
Timeline
Sales Associate
Boise Cascade
05.2023 - CurrentRead More
Inventory Control Specialist
Boise Cascade
11.2021 - 05.2023Read More
Millwork Specialist
Boise Cascade
08.2020 - 11.2021Read More
Technical Support/Sales
Netflix
01.2017 - 07.2020Read More
Auto Detailer
Polished Image Detailing
03.2011 - 2016Read More
MountainlandTech
CAD from Computer Aided Design
Read More
Hillcrest High
High School Diploma
Read More