
Dynamic team player experienced in front-of-house operations and agricultural support. Bilingual in English and Spanish, with proven abilities in problem solving, process improvement, and customer relations, contributing to increased revenue and guest satisfaction.
Streamlined front-of-house processes to achieve timely service and high guest satisfaction.
Facilitated ticket sales, contributing to increased overall revenue.
Implemented strategies to enroll guests in membership program, resulting in higher sales and membership numbers and keeping guests up to date with all our special deals for members and giving recommendations.
As well as keeping the front half of the building spotless clean while also helping out fellow coworkers with running food or alcohol when needed
Assisted in grape harvesting while operating heavy machinery and equipment.
Managed chemical mixing measurements for wine production.
Utilized forklifts to transport and organize pallets efficiently.
Executed cleaning procedures for machinery post-operation.
Provided customer support for order fulfillment and inquiries.