Ivan Ramos-Olvera
Summary
Dynamic Assistant Manager and Coaching Staff Member with a proven track record at Waldo Cooney's Pizza and Riverside Brookfield High School. Excelled in enhancing customer satisfaction and player skillsets, demonstrating exceptional attention to detail and team motivation. Skilled in customer relations and goal setting, adept at fostering a positive environment and driving significant improvements.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Waldo Cooney's Pizza
09.2023 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Coaching Staff Member
Riverside Brookfield High School
06.2021 - 06.2023
- Improved player skillsets through tailored individual training sessions and targeted feedback.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Maintained thorough knowledge of rules, game procedures, coaching techniques and current trends in basketball.
- Improved player skillsets through tailored individual training sessions and targeted feedback.
Education
High School Diploma -
Riverside Brookfield High School
Riverside05-2024
Skills
- Goal Setting
- Customer Relations
- Team motivation
- Team building
- Attention to Detail
Timeline
Assistant Manager
Waldo Cooney's Pizza
09.2023 - Current
Coaching Staff Member
Riverside Brookfield High School
06.2021 - 06.2023
High School Diploma -
Riverside Brookfield High School
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