Ivan Segovia
Whittier,CA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
14
14
years of professional experience
Work History
Package Delivery Driver
FedEx
07.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Operated vehicle safely in highly congested areas with no traffic violations.
Warehouse Worker
Sohnen Enterprises Inc.
06.2010 - 07.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Sales Associate
Kirby
01.2010 - 06.2010
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
Education
High School Diploma -
Downey High School
Downey, CA06.2010
Skills
- Customer Service
- Vehicle Maintenance
- Shipping and Receiving
- Shipment Palletization
- Order Fulfillment
- Product Sales
Timeline
Package Delivery Driver
FedEx
07.2023 - Current
Warehouse Worker
Sohnen Enterprises Inc.
06.2010 - 07.2023
Sales Associate
Kirby
01.2010 - 06.2010
High School Diploma -
Downey High School