Ivan Urquijo
Port St Lucie,FL
Summary
Hardworking individual with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server
redlobster
Port St Lucie, FL
01.2023 - 02.2024
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
Server
park avenue
Port St Lucie, FL
10.2021 - 12.2022
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared drinks according to standard recipes.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Telemarketer
Teleperformance
Port St Lucie, FL
01.2018 - 07.2019
- Provided product information, answered questions, and offered solutions to customer inquiries.
- Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Developed relationships with customers to increase sales opportunities.
- Handled inbound telephone calls from interested customers.
Education
High School Diploma -
Acceleration Academy
Port St Lucie03-2020
Skills
- Supply Restocking
- Beverage Preparation
- Table Bussing
- Food Inspection
- Performance Improvement
- Sales Expertise
- Sales Techniques
- Positive and Professional
- Guest Relations Management
- Strong Work Ethic
- Menu Knowledge
Affiliations
- music
- basketball
- reading
- language learning
Timeline
Server
redlobster
01.2023 - 02.2024
Server
park avenue
10.2021 - 12.2022
Telemarketer
Teleperformance
01.2018 - 07.2019
High School Diploma -
Acceleration Academy
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