Ivan Vidaca
Gardena,CA
Summary
Perceptive Premises Technician looking to build upon skills and tackle new responsibilities. Strengths in troubleshooting technical issues with accuracy and speed and providing consistent and quality technical support to over [Number] customers daily. Responsible, reliable and a true self-starter.
Overview
14
14
years of professional experience
Work History
Premises Technician
AT&T
03.2010 - Current
- Maintained company vehicle and company equipment.
- Read and deciphered graphs and blueprints.
- Installed and repaired [Type] and [Type] equipment.
- Educated customers on how to use [Type] service.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Installed and configured new devices and system components.
- Installed wiring, cabling and networking hardware on customer premises.
Education
High School Diploma -
Carson High School
Carson, CA07.2006
Skills
- Customer Service Experience
- Superior Troubleshooting Skills
- Management Experience
- Number-Savvy
- Mathematical Aptitude
- Equipment Safety
- System Repair
- Troubleshooting Systems
Languages
Spanish
Professional Working
Timeline
Premises Technician
AT&T
03.2010 - Current
High School Diploma -
Carson High School
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