Ivan Yuspeh
Melbourne,FL
Summary
Dynamic retail leader known for achieving significant business growth through effective sales strategies and exceptional customer relations. Proven ability to enhance team performance while executing promotional initiatives that boost store visibility and revenue.
Overview
19
19
years of professional experience
Work History
Store Manager
Belk Department Store
03.2016 - Current
- Directed daily store operations while ensuring adherence to company policies and procedures
- Trained sales associates to enhance product knowledge and selling strategies, resulting in improved customer satisfaction ratings
- Cultivated a positive work environment by strengthening relationships among team members through team-building initiatives and regular recognition of individual contributions
- Executed special events, including seasonal sales promotions, to enhance store visibility and attract customers
- Developed and enforced loss prevention protocols, focusing on staff training and regular audits to mitigate shrinkage risks
- Enhanced sales performance and reduced shrinkage by delivering exceptional customer service and strictly following standard operating procedures
Store Manager
Belk Department Store
09.2008 - 03.2016
- Drove business growth, doubling store revenue from six million to twelve million to enhance market presence
- Spearheaded marketing and promotional initiatives for the store, leveraging community and outreach charity events to enhance customer loyalty
- Cultivated business growth in cosmetics, fine jewelry, women's apparel, and ladies' shoes through tailored strategies and community engagement
Assistant Store Manager
Parisian/Belk Department Store
05.2007 - 09.2008
- Directed daily operations for women's apparel and cosmetics departments
- Coordinated transition efforts from Parisian to Belk, focusing on maintaining service quality and stakeholder communication
- Advanced to a leadership role at Belk Peachtree Corners, GA, to drive team performance and customer satisfaction
Education
Bachelor of Science - Marketing
Louisiana State University
Baton Rouge, LASkills
- Problem-solving
- Employee and Customer relations
- Multitasking and organization
- Results driven
- Sales expertise
- Team motivation
- Sales analysis
- Strategic planning
- Sales coaching
- Maximizing profitability
Accomplishments
- Successfully grew store's business year over year at every location
- Successfully negotiated product to increase volume growth based on customer demographic and community lifestyle
- Grew cosmetics business from 10% penetration to 17% of store's total business
- Successfully rolled out Fine Jewelry lite as a test in Peachtree Corners, GA
- Successfully rolled out Full Line Fine Jewelry counter in Melbourne to lead all other expansion doors
- Achieved Store Manager and Store of the year in 2010
- Achieved Best of Belk performance in 2022 and 2023
- Achieved Best of Belk Gold Performance in 2025
Timeline
Store Manager
Belk Department Store
03.2016 - Current
Store Manager
Belk Department Store
09.2008 - 03.2016
Assistant Store Manager
Parisian/Belk Department Store
05.2007 - 09.2008
Bachelor of Science - Marketing
Louisiana State University