Ivana Almonte
New York,NY
Summary
Dynamic sales professional with proven expertise in customer service and brand promotion, honed at Fragrances Vendor - Bloomingdales & Macys. Excelled in engaging customers through expert knowledge of luxury fragrances and negotiating sales agreements at Rent A Center. Skilled in teamwork, problem-solving, and driving positive customer engagement, consistently enhancing retail merchandising outcomes.
Overview
7
7
years of professional experience
Work History
Sales Associate
Fragraces Vendor - Bloomingdales & Macys
11.2019 - Current
- Recommended merchandise to customers based on need and preferences.
- Educated customers on scents and products available from several luxury fragrance brands.
- Answered customer question and guided to specific products requested.
- Demonstrate expert knowledge of the brand's fragrances, including their intricate notes and the inspiration behind each scent.
Sales Assistant
Rent A Center Warehouse & Retail Store
02.2018 - 02.2019
Educated customers on product features and techinical details to highlight benefits.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Negotiated prices and set up contracts to finalize sales agreements.
Education
High School Diploma -
Manhattan Academy For Art And Language
Manhattan, NY06-2018
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Sales and Promotions
- Retail merchandising
- Cosmetic and Fragrances Knowledge
- Brand Promotion
- Positive Customer Engagement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Fragraces Vendor - Bloomingdales & Macys
11.2019 - Current
Sales Assistant
Rent A Center Warehouse & Retail Store
02.2018 - 02.2019
High School Diploma -
Manhattan Academy For Art And Language
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