Ivana Garvich
Orange Park,FL
Summary
Dynamic and dedicated professional with a strong background in customer service at Zaxby's Chicken Fingers & Buffalo Wings. Proven ability to manage cash handling and provide exceptional assistance, demonstrating reliability and a strong work ethic. Adept at fostering positive customer experiences while maintaining a clean and organized environment.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
Orange Park, FL
08.2025 - Current
- Processed customer transactions efficiently using point-of-sale system.
- Managed cash drawer, ensuring accurate counting and balancing at shift end.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Followed health and safety guidelines to maintain compliance in food handling practices.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
- Worked flexible schedule and extra shifts to meet business needs.
Cat Shelter Volunteer
Safe Animal Shelter
Middleburg, FL
09.2024 - 02.2025
- Assisted in daily care routines for shelter cats, ensuring cleanliness and comfort.
- Engaged with potential adopters, providing information on cat behavior and care needs.
- Coordinated volunteer schedules to optimize staffing for peak hours and events.
- Monitored health and behavior of cats, reporting concerns to veterinary staff promptly.
Education
Bachelor of Science - Nursing
University of North Florida
Jacksonville, FL05-2030
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Reliability and punctuality
- Order taking
Certification
- First Aid/CPR Certified
- CNA - Certified Nurse Assistant
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
08.2025 - Current
Cat Shelter Volunteer
Safe Animal Shelter
09.2024 - 02.2025
Bachelor of Science - Nursing
University of North Florida