Ivana Lucia Camargo
Tigard,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Costumer Service Associate
BottleDrop
Portland, OR
04.2024 - Current
- Identified hazardous material that could not be recycled safely according to guidelines set by regulatory bodies.
- Inspected and maintained recycling equipment to ensure proper operation.
- Provided customer service to address any questions or concerns about recycling services.
- Operated a variety of machinery such as balers, compactors, grinders, shredders during the sorting process.
- Performed regular maintenance and cleaning of assigned equipment as needed.
- Ensured proper training and safety standards were met by all personnel in the flight.
- Created reports detailing historical information about customer reward redemptions.
- Greeted guests and provided customer service support.
- Provided customer service support to clients.
Digital Personal Shopper
Walmart
Portland, OR
01.2023 - 04.2024
- Responded promptly to customer inquiries via phone calls or emails.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Stocked shelves with newly received merchandise according to established guidelines.
- Organized clothing racks, shelves, and displays in the store according to size, color, and style.
- Collaborated with store management team to ensure appropriate inventory levels were maintained.
- Completed pickup and shopping orders for customers within local area.
- Secured and stored items until customer pickup.
Education
Some College (No Degree) - Communication & Journalism
UVM
MexicoSkills
- Customer Support
- Team Collaboration
- Customer Complaint Resolution
- Complex Problem-Solving
Languages
English
Professional
Spanish
Professional
Accomplishments
- I had a career in social media, something that was a hobby and I managed to obtain the YouTube silver mark of 100,000 subscribers and I also wrote a book of poetry, which was paraded at the international book fair in Guadalajara, Mexico.
- I collaborated with Coca Cola on a project they had where Maroon 5 was and we made a song in 24 hours, in the United Kingdom.
- I achieved the highest consumption of Arizona Tea in Mexico, it was an accident and it turned out great.
Timeline
Costumer Service Associate
BottleDrop
04.2024 - Current
Digital Personal Shopper
Walmart
01.2023 - 04.2024
Some College (No Degree) - Communication & Journalism
UVM
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