Ivelisse Garcia
Chicago,IL
Summary
Dynamic and goal-oriented professional with proven customer service and problem-solving skills honed at Home Depot and AMC Theatres. Excelled in building customer relationships and enhancing satisfaction, demonstrating reliable multitasking and teamwork. Achieved efficiency in financial transactions and lobby management, showcasing excellent people skills and a commitment to excellence.
Overview
19
19
years of professional experience
Work History
Sales Associate
Home Depot
04.2013 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Lobby Attendant
AMC Theatres
06.2006 - 02.2012
- Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
- Enhanced customer satisfaction by efficiently managing ticket sales and providing accurate showtime information.
- Contributed to an efficient work environment by promptly completing assigned tasks during downtime between shows or shifts.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
Education
Diploma - Gender Studies
Roberto Clemente High School
Chicago, IL06.1995
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Home Depot
04.2013 - Current
Lobby Attendant
AMC Theatres
06.2006 - 02.2012
Diploma - Gender Studies
Roberto Clemente High School
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