IVELIZ VILLARINI
Tampa,USA
Summary
Results-driven Physician Practice Manager with expertise in patient care protocols and compliance oversight. Led team development and communication initiatives, enhancing workflow efficiency and boosting patient satisfaction. Managed administrative and clinical operations, including billing, scheduling, and regulatory compliance, while implementing strategic planning and process improvements to elevate operational efficiency and patient care standards.
Overview
34
34
years of professional experience
Work History
Physician Practice Manager
AdventHealth/Exodus Woman Center
Tampa, Florida
2003.07 - Current
- Performance metrics
- Staff recruitment, management, and development
- Team leadership
- Managed daily operations of women's health practice, overseeing staffing, scheduling, and patient flow.
- Coordinated patient schedules to optimize workflow efficiency and enhance service delivery.
- Implemented patient care protocols, ensuring compliance with healthcare regulations and standards.
- Developed strategic initiatives that improved patient satisfaction and retention rates.
- Facilitated communication among patients, staff, and clinicians to streamline processes.
Office Manager
Kennedy Walk-in clinic
Tampa, Florida
1992.01 - 2002.02
- Managed daily office operations and maintained clinic workflow efficiency.
- Oversaw appointment scheduling and ensured patient records accuracy.
- Coordinated communication between staff, patients, and external vendors.
- Trained new staff on clinic policies and operational standards.
- Assisted in financial management through invoicing and expense tracking.
- Facilitated supply ordering and inventory management for clinic resources.
Education
Certified in Medical Assistant Certification -
AMCA
Tampa2021-01
Some College (No Degree) - Business Administration
Hillsbough Community Collage
Tampa1988-06
High School Diploma -
Jefferson High School
Tampa, FL1986-06
Skills
- Patient care protocols
- Regulatory compliance
- Patient safety
- Budget management
- Financial oversight
- Workflow planning and efficiency
- Performance metrics
- Team management
- Staff recruitment
- Supervision and leadership
- Communication coordination
Languages
Spanish, Professional
Timeline
Physician Practice Manager
AdventHealth/Exodus Woman Center
2003.07 - Current
Office Manager
Kennedy Walk-in clinic
1992.01 - 2002.02
Certified in Medical Assistant Certification -
AMCA
Some College (No Degree) - Business Administration
Hillsbough Community Collage
High School Diploma -
Jefferson High School