Summary
Overview
Work History
Education
Skills
Timeline
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Ivery Grays

Modesto,CA

Summary

Demonstrates exceptional leadership qualities and strong teamwork, enhancing guest experiences and operational efficiency. Achieved significant improvements in workplace cleanliness and safety, showcasing reliability and a positive attitude. .Works well in both team and independent roles.

Overview

9
9
years of professional experience

Work History

Event Staff Member

Wonolo
08.2024 - Current
  • Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Helped create memorable experiences by actively engaging with guests during interactive program elements.
  • Provided exceptional customer service to all guests and escalated concerns where needed.

Gas Station Attendant

Quick Stop Gas Station
07.2023 - 10.2023
  • Maintained clean and orderly work station.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.

Cashier

Kentucky Fried Chicken
02.2021 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Material Handler

Port Of Oakland
01.2020 - 11.2020
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.

Unarmed Security Guard

Allied Universal Security Services
08.2019 - 11.2019
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Improved overall safety by enforcing company policies and regulations among employees and visitors alike.


Caregiver

InHomeCare
07.2017 - 04.2018
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Team Leader

Starbucks
02.2016 - 07.2017
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

High School Diploma -

Heritage Peak Charter
Sacramento, CA
05-2017

Skills

  • Guest Relations
  • Leadership Qualities
  • Crowd control techniques
  • Food and Beverage Handling
  • Sales experience
  • Loading and unloading
  • Order Picking
  • Positive Attitude
  • Workplace Cleanliness
  • Heavy Lifting
  • Time management skills
  • Cash Handling
  • Reliability and punctuality

Timeline

Event Staff Member

Wonolo
08.2024 - Current

Gas Station Attendant

Quick Stop Gas Station
07.2023 - 10.2023

Cashier

Kentucky Fried Chicken
02.2021 - 10.2021

Material Handler

Port Of Oakland
01.2020 - 11.2020

Unarmed Security Guard

Allied Universal Security Services
08.2019 - 11.2019

Caregiver

InHomeCare
07.2017 - 04.2018

Team Leader

Starbucks
02.2016 - 07.2017

High School Diploma -

Heritage Peak Charter

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Ivery Grays