Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Elevate Staffing
Broadview, IL
09.2023 - Current
Demonstrated products to customers to illustrate features, advantages and benefits.
Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
Greeted customers warmly and pleasantly answered inquiries.
Brand Ambassador
Ascent Talent
03.2018 - Current
Engaged customers to communicate key product features.
Maintained clean, organized and professional work environment.
Greeted customers warmly and pleasantly answered inquiries.
Organized and stocked merchandise to keep necessary levels for sales demand.
Customer Service Representative
Nordstrom
Oak Brook, IL
08.2019 - 12.2021
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Provided primary customer support to internal and external customers.
Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Processed customer service orders promptly to increase customer satisfaction.
Server
Star Event Productions
05.2016 - 05.2019
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.