Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Iveth Venegas

Westchester,IL

Summary

Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Brand Ambassador

Elevate Staffing
Broadview, IL
09.2023 - Current
  • Demonstrated products to customers to illustrate features, advantages and benefits.
  • Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
  • Greeted customers warmly and pleasantly answered inquiries.

Brand Ambassador

Ascent Talent
03.2018 - Current
  • Engaged customers to communicate key product features.
  • Maintained clean, organized and professional work environment.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Organized and stocked merchandise to keep necessary levels for sales demand.

Customer Service Representative

Nordstrom
Oak Brook, IL
08.2019 - 12.2021
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Provided primary customer support to internal and external customers.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Processed customer service orders promptly to increase customer satisfaction.

Server

Star Event Productions
05.2016 - 05.2019
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Education

Licensed - Massage Therapy

Cortiva Institute - Chicago
Chicago, IL
10.2018

Skills

  • Customer Service
  • Persuasive Selling
  • In-depth product knowledge
  • Branding
  • Team Leadership Qualities
  • Time Management
  • Coupon Handouts

Certification

BASSET SELLER/SERVER

Languages

Spanish
Native or Bilingual

Timeline

Brand Ambassador

Elevate Staffing
09.2023 - Current

Customer Service Representative

Nordstrom
08.2019 - 12.2021

Brand Ambassador

Ascent Talent
03.2018 - Current

Server

Star Event Productions
05.2016 - 05.2019

Licensed - Massage Therapy

Cortiva Institute - Chicago
Iveth Venegas