Ivette Hower
Porter
Summary
Dynamic professional with a proven track record at Ai United Insurance, adept in customer service and licensed insurance sales. Excelled in building client relationships and cross-selling products, enhancing client trust. Skilled in bilingual communication and document management, consistently achieving high accuracy in transactions. Demonstrates exceptional professionalism and ethics, meeting and surpassing sales targets.
Overview
6
6
years of professional experience
Work History
Insurance Agent
Ai United Insurance
07.2023 - 11.2024
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Cashier
Burger King
02.2019 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associates Of Scientist - Science
Lone Star College
20000 Kingwood Dr Kingwood, TX 77339 United States05.2022
Diploma - Diploma
Infinity Early College Highschool
26751 Sorters Rd Porter, TX 77365 United States05.2022
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Typing speed
- Office administration
- Scanning documents
- Document management
- Bilingual communication
- Fluent bilingual communication
Languages
Spanish
Native or Bilingual
Timeline
Insurance Agent
Ai United Insurance
07.2023 - 11.2024
Cashier
Burger King
02.2019 - 09.2020
Associates Of Scientist - Science
Lone Star College
Diploma - Diploma
Infinity Early College Highschool
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