Ivey Speedy
Bluffton,SC
Summary
Proven to excel in high-speed settings, I leveraged my multitasking and customer service skills at The Royal Tern to enhance dining experiences through efficient table management and guest relations. I consistently contributed to a welcoming environment, prioritizing guest satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Hostess
The Royal Tern
Johns Island, SC
06.2022 - 12.2024
- Greeted guests and gathered information to seat groups or place them on the waitlist.
- Resolved any customer complaints or issues quickly and professionally.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Accurately recorded customer information into the reservation system service.
- Monitored dining area to assess server capacity and estimate wait times.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
Server Assistant
The Royal Tern
Johns Island, SC
01.2022 - 12.2024
- Demonstrated strong multitasking skills in a high-speed work setting.
- Retrieved and transported dirty tableware to the dishwashing area.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Wiped down tables and removed trash and dirty plates to provide a clean, welcoming dining environment.
- Demonstrated ability to multi-task by performing additional duties as assigned.
Education
University of South Carolina Beaufort
Okatie, SC05-2028
High School Diploma -
James Island Charter High School
Charleston, SC06-2024
Skills
- Customer service
- Order taking and processing
- Positive guest interactions
- Table setting knowledge
- Buffet setup and takedown
- Dining customer service
- Multitasking and organization
- Front-of-house display creation
- Willing to learn
- POS system operation
- Kitchen communication
- Teamwork and collaboration
- Responsible and trustworthy
Timeline
Hostess
The Royal Tern
06.2022 - 12.2024
Server Assistant
The Royal Tern
01.2022 - 12.2024
University of South Carolina Beaufort
High School Diploma -
James Island Charter High School
Similar Profiles
K HebertK Hebert
Chief Operating Officer at Tern Services IncChief Operating Officer at Tern Services Inc
Pethum Weerasekara MudiyanselagePethum Weerasekara Mudiyanselage
Amazon Delivery Associate at Tern OpsAmazon Delivery Associate at Tern Ops
NABEEL ASAD ANSARINABEEL ASAD ANSARI
Startup Founder at The Tern TravellersStartup Founder at The Tern Travellers