Ivis Mace

• Direct Report to Head of Technology and Head of Product.
• Quarterly All-Hands - Product and Technology.
• Created on average 20 presentations weekly.
• Board Meeting Preparation.
• Meeting notes and follow up action items.

• Direct report to Chief Operations Officer and Chief Technology Officer.
• Conceptualized and executed projects, leveraging automation tools to save an average of 15 hours per week; streamlined processes resulting in a 25% increase in team productivity.
• Orchestrated end-end execution of multiple projects, delivering high-quality results within strict timelines; achieved a 20% increase in customer satisfaction and a 15% reduction in project completion time.
• Vendor Management.
• Expense Report processing - SAP Concur.

In addition - Facilities Manager from 10/2019 to 06/2022:

• Promoted within 12 months, due to strong performance and organizational impact.
• Directly managed head quarter office, 13 market offices, 5 satellite offices and two direct reports.
• Executed the entire RTW initiative under budget for the pilot program.

• Direct report to the Senior Vice President of Samsung, Home Appliance Division of The Home Depot account.
• Developed procedures for event planning.
• Secure budget management and provide submittal for budget increase.

• Direct Report to the Chief Executive Officer.
• Serve as a liaison to the members of the senior executive team; organize and coordinate executive outreach and external relations efforts; and oversee special projects.
• Provide “gatekeeper” and “gateway” role, creating a win-win situations for direct access to the CEO’s time and office.
• Research, prioritize and follow up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature; determine appropriate course of action, referral, or response.
• Board Support and Liaison Serve as the CEO’s administrative liaison to various Board of Director companies owned by the CEO’s family.

• Direct report to CEO/President.
• Managed staff development in seven partnering offices.
• License Administration.
• Business Analysis/projected performance for new business partnership (s).