Ivon Rocha
Folsom,CA
Summary
Experienced professional with solid background in food service. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
6
6
years of professional experience
Work History
Server
The Mimosa House
Folsom, California
12.2024 - Current
- Provided exceptional customer service to enhance dining experiences.
- Trained new servers on restaurant procedures and service standards.
- Maintained knowledge of menu items to assist guest selections.
Manager
The Mimosa House
El Dorado Hills, California
05.2019 - 11.2024
- Oversaw compliance with company policies and industry regulations consistently.
- Implemented strategic plans to align departmental goals with company objectives.
- Analyzed data trends to inform decision-making and strategy adjustments.
Spa Owner
Ivon Rocha Esthetics
Fair Oaks, California
06.2025 - Current
- Managed daily operations of wellness and beauty services.
- Performed various facial treatments using advanced techniques and products.
- Utilized point-of-sale systems for appointment scheduling and transaction processing.
- Developed strong relationships with clients to foster loyalty and repeat visits.
Education
High School Diploma -
El Dorado High School
Placerville, CA06-2013
Some College (No Degree) - Graphic And Digital Design
Folsom Lake College
Folsom, CASkills
- Client relationship management
- Appointment scheduling
- Point-of-sale systems
- Customer service best practices
- Time management
Timeline
Spa Owner
Ivon Rocha Esthetics
06.2025 - Current
Server
The Mimosa House
12.2024 - Current
Manager
The Mimosa House
05.2019 - 11.2024
High School Diploma -
El Dorado High School
Some College (No Degree) - Graphic And Digital Design
Folsom Lake College
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