Ivonne De Jesus
Cocoa Beach,FL
Summary
Dynamic sales professional with proven skills in customer engagement, market analysis, and strategic promotional strategies. Successfully enhanced team performance and customer satisfaction through innovative solutions.
Overview
1
1
Certification
36
36
years of professional experience
Work History
In House Sales Representative / T.O.
Wyndham Vacation Ownership
Daytona Beach, Florida
02.2024 - Current
- Engaged customers to promote vacation ownership benefits and solutions.
- Conducted presentations showcasing properties and amenities to potential buyers.
In House VIP Team
Westgate Resorts
Kissimmee, Lake Wales, Cocoa Beach , Florida
05.2008 - 01.2024
- Developed innovative solutions that enhanced team performance and outcomes.
- Identified customer needs to improve service delivery efficiency.
- Collaborated with diverse teams to resolve product-related issues effectively.
- Assisted with customer requests and answered questions to boost satisfaction.
- Promoted high customer satisfaction through effective problem-solving techniques.
Marketing & Sales Director
Royal Holiday Club
Caribbean and South America
10.2000 - 2008
- Formulated marketing strategies to enhance brand visibility and attract new customers.
- Coordinated promotional campaigns targeting specific audiences for effective engagement.
- Managed budget allocations for marketing initiatives, ensuring cost efficiency.
- Guided and supported a team of sales representatives to improve overall performance.
- Trained sales staff on product knowledge and selling techniques to boost effectiveness.
- Mentored employees to elevate skill sets and maximize career potential within the organization.
Sales Executive
Vistana Resort
Puerto Rico and Dominican Republic
01.1997 - 03.2000
- Engaged guests to promote vacation ownership opportunities.
- Collaborated with VIP Caribbean team to enhance guest experiences.
Sales Executive
Royal Holiday Club
Isla Verde , Puerto Rico
02.1994 - 11.1996
Sales Executive
Club Cala Palmas Del Mar
Humacao, Puerto Rico
03.1990 - 01.1994
- Engaged guests to promote vacation ownership options, supporting sales initiatives.
- Developed impactful sales presentations for client meetings, enhancing client understanding.
Education
Associate of Science - Business Administration
Kirkwood Community College
Cedar Rapids, IA05-2012
Bachelor of Science - Medicinal And Pharmaceutical Chemistry
Inter American University of Puerto Rico
Puerto Rico 07-1991
Skills
- Sales presentations and customer engagement
- Market analysis and budget management
- Promotional strategies and relationship management
- Product sales and service knowledge
- Closing techniques
- Sales development and strategy
- Product management and pricing
- B2B and B2C sales
- Time management
- Team collaboration
Certification
- Real Estate Florida License # SL3338617
- Notary Public State of Florida # HH442720
Languages
English
Full Professional
Spanish
Full Professional
Timeline
In House Sales Representative / T.O.
Wyndham Vacation Ownership
02.2024 - Current
In House VIP Team
Westgate Resorts
05.2008 - 01.2024
Marketing & Sales Director
Royal Holiday Club
10.2000 - 2008
Sales Executive
Vistana Resort
01.1997 - 03.2000
Sales Executive
Royal Holiday Club
02.1994 - 11.1996
Sales Executive
Club Cala Palmas Del Mar
03.1990 - 01.1994
Associate of Science - Business Administration
Kirkwood Community College
Bachelor of Science - Medicinal And Pharmaceutical Chemistry
Inter American University of Puerto Rico