Professional Summary
Overview
Work History
Education
Skills
Timeline

Ivory Adair

Mahogany River Terrace
Memphis,TN
3
years of professional experience

Dynamic and results-driven professional with a strong background in customer service from Mahogany River Terrace. Proven ability to enhance guest satisfaction through effective communication and problem resolution. Skilled in multitasking and maintaining confidentiality, with a commitment to improving operational efficiency and fostering positive relationships.

Work History

Hostess

1 Year 1 Month
Mahogany River Terrace | 07.2025 - Current
  • Collaborated with kitchen staff to communicate wait times and special requests.
  • Resolved guest inquiries and concerns promptly, contributing to positive feedback.
  • Facilitated communication between front-of-house and back-of-house teams for efficiency.

Store Associate

1 Month
Walgreen’s | 09.2025 - 10.2025
  • Restocked shelves and organized merchandise to maintain store presentation standards.
  • Collaborated with team members to achieve daily operational goals and improve workflow.
  • Monitored inventory levels and reported discrepancies to management for timely resolution.

Receptionist

3 Months
CMI Healthcare | 06.2025 - 09.2025
  • Implemented process improvements that enhanced workflow efficiency and customer satisfaction rates.
  • Made sure that patient information remained confidential and placed in the respective folders.

Grocery Store Cashier

4 Months
Cashsaver | 03.2025 - 07.2025
  • Maintained cleanliness and organization of sales floor and stockroom areas.
  • Trained new associates on store procedures and customer service protocols.
  • Addressed customer concerns promptly, enhancing overall satisfaction and loyalty.

Cashier

1 Year 3 Months
Marcos Pizza Franchising | 02.2024 - 05.2025
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Handled cash management, ensuring accurate drawer balances at shift end.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

BBA - English

Fisk University | Nashville, TN

High School Diploma

The Soulsville Charter School | Memphis, TN | 05.2024

Skills

Customer service
Effective multitasking
Patience and empathy
Phone etiquette

Timeline

Store Associate

Walgreen’s
09.2025 - 10.2025Read More

Hostess

Mahogany River Terrace
07.2025 - CurrentRead More

Receptionist

CMI Healthcare
06.2025 - 09.2025Read More

Grocery Store Cashier

Cashsaver
03.2025 - 07.2025Read More

Cashier

Marcos Pizza Franchising
02.2024 - 05.2025Read More

Fisk University

BBA from English
Read More

The Soulsville Charter School

High School Diploma
Read More
Ivory Adair