Ivory Beauchamp
Milwaukee,WI
Summary
Achieved high client satisfaction by resolving issues effectively and supporting business operations. Increased loan product sales through successful collaboration with business owners and loan officers. Utilized extensive customer service experience to excel in loan officer and call center representative roles. Established a strong record of organization, punctuality, and attention to detail. Enhanced client relationships through outstanding communication and commitment to service excellence.
Overview
32
32
years of professional experience
Work History
Market Watch Enterprises LLC
Business Owner - Marketing Consulting Services
Milwaukee, WI
11.2018 - Current
- Demonstrated self-motivation and accountability in all tasks undertaken.
- Thrived in dynamic, high-pressure environments to ensure operational efficiency.
- Excelled in both independent and collaborative team settings.
- Demonstrated capacity to rapidly acquire new skills and adjust to evolving environments.
- Demonstrated exceptional verbal and written communication abilities.
- Collaborated effectively within a team environment to deliver support and guidance.
- Exhibited respect, friendliness, and a proactive approach to assisting colleagues and clients.
- Facilitated daily operations by collaborating effectively with team members.
- Demonstrated enthusiasm for acquiring new knowledge and skills to enhance professional growth.
- Adapted to flexible scheduling by working night, weekend, and holiday shifts.
- Optimized time management strategies to ensure timely completion of all tasks.
- Demonstrated exceptional organizational skills and attention to detail while maintaining a strong work ethic.
- Ensured meticulous attention to detail in assignment completion.
- Applied critical thinking to analyze complex problems and assess viable solutions.
- Enhanced communication skills by engaging in regular interactions with diverse individuals.
- Demonstrated adaptability and proficiency in rapidly acquiring new concepts and skills.
- Mastered and integrated new technology and software applications with agility.
- Cultivated and sustained professional relationships through effective communication and collaboration.
- Demonstrated ability to thrive under tight deadlines in a dynamic work environment.
Loan Signing Agent
OMB Realty Inc.
Atlanta, Georgia
05.2017 - Current
- I sign loans for mortgage lenders and borrowers, sign for Accounts and Receivables, and schedule appointments for loan origination signings.
Business Owner
Beauchamp Enterprises LLC
Milwaukee, Wisconsin
08.2013 - 10.2018
- I helped other business owners obtain funding for loans, grants, retirement portfolios, consulting, stocks, bonds, etc. I also helped close loans and facilitate with the lenders and borrowers.
Self Employed
Empower Network
Milwaukee, Wisconsin
10.2007 - 08.2013
- I did MLM Multilevel Marketing work at home to make some extra money on the side. I did sales and marketing calls, follow up appointment calls, collecting money on subscriptions, etc.
Office Administrator
Instant Help Inc.
Milwaukee, Wisconsin
12.1996 - 10.2001
- Office worker, answering phones, switchboard, typing documents, scheduling client rides; etc, did Accounts Receivable and Accounts Payable.
Telemarketer Customer Service Representative
Cosmetology Professionally Speaking
Milwaukee, Wisconsin
06.1994 - 09.1996
- Data Entry, Call Center Representative, Switchboard Operator, and Accounts Receivable and Payable.
Education
Master of Science Degree - Business Administration
Springfield College
Milwaukee, Wisconsin12.2005
Bachelors of Science Degree - Human Services
Springfield College
Milwaukee, Wisconsin08.2003
Skills
Achieved high customer satisfaction ratings through effective resolution of service issues Enhanced team performance by streamlining communication processes Fostered a customer-centric culture that prioritized client needs and expectations
Coordinated and streamlined scheduling activities to ensure timely service delivery
Facilitated effective team collaboration and resource allocation to optimize performance
Achieved improved workflow efficiency by leveraging Microsoft Office applications for project documentation and communication Enhanced team collaboration through the creation of visually engaging presentations and reports Contributed to successful project outcomes by maintaining organized data and schedules
Achieved streamlined data reporting through proficient use of Excel Enhanced project visibility by implementing effective tracking systems Improved team efficiency by facilitating training sessions on advanced Excel functionalities
Identified market opportunities and launched startups to fulfill unmet consumer needs
Achieved significant sales growth by implementing targeted marketing strategies Cultivated strong relationships with clients to enhance customer loyalty Streamlined sales processes to improve efficiency and customer satisfaction
Achieved improved employee performance through targeted training programs Enhanced team productivity by implementing effective training strategies Cultivated a culture of continuous learning and development within the organization
Languages
Spanish: Conversational
English: Fluent
Timeline
Market Watch Enterprises LLC
Business Owner - Marketing Consulting Services
11.2018 - Current
Loan Signing Agent
OMB Realty Inc.
05.2017 - Current
Business Owner
Beauchamp Enterprises LLC
08.2013 - 10.2018
Self Employed
Empower Network
10.2007 - 08.2013
Office Administrator
Instant Help Inc.
12.1996 - 10.2001
Telemarketer Customer Service Representative
Cosmetology Professionally Speaking
06.1994 - 09.1996
Master of Science Degree - Business Administration
Springfield College
Bachelors of Science Degree - Human Services
Springfield College