IVY AMOAH
Anna,TX
Summary
I am a reliable service-focused professional with excellent leadership, administrative and charting skills gained through years of experience. Compassionate and technically skilled professional with immeasurable dedication in meeting quality operation and management control with emphasis on resiliency and adaptability. I am recognized as a problem solver and equipped with sound judgment while maintaining composure in handling multiple problems and crisis situations. I possess advanced leadership administrative skills and able to work in high pressured environments. I display strong organizational and interpersonal skills with exemplary leadership abilities.
Overview
25
25
years of professional experience
Work History
Security Professional
Allied Universal Security
Carrollton, Texas
07.2023 - Current
- Ensured compliance with applicable laws, regulations and organizational policies regarding data protection and privacy issues.
- Performed periodic reviews of existing security systems to ensure compliance with industry standards.
- Responded promptly to requests from users related to their access rights or privileges.
- Respond to alarms system as needed.
- Conduct patrols and security checks.
- Respond to alarms system as needed.
- Monitored network traffic for suspicious activities and responded appropriately to incidents.
- Worked closely with senior management in order to develop an effective risk mitigation plan.
- Conducted security assessments to identify vulnerabilities and risks in the system.
- Investigated security breaches or violations and documented findings.
- Implemented access control systems to protect sensitive areas from unauthorized access.
- Recorded required data for incident reports and files.
- Trained new security officers on safety protocols and company standards.
- Provided friendly and professional assistance to employees, visitors and customers.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Monitored security cameras to identify and respond to suspicious activity.
- Maintained high levels of alertness throughout shifts.
Account Payable Specialist
SYSCO CORP.
GRAND PRAIRIE, TX
04.2020 - Current
- Process invoices using SAP and Oracle
- Process payout invoices and matching the invoice with the required systems
- Perform Vendor Maintenance functions by obtaining the Vendor Request form, W9 and the bank documents from the vendor
- Verify data and update data in appropriate systems
- Validate the authenticity of the information of given documents using systems software
- Ensure effective management of the Vendor Maintenance mailbox by color coding appropriately
- Meet performance requirements and acceptable quality levels for assigned tasks to achieve compliance
- Support both mail room and file room duties as workload dictates
- Use SharePoint to scan invoices into the system
- Process over 120 invoices daily
- Assist with month end cases by processing all pending expense invoices by the end of the month
- Reconcile vendor statements, research, and correct discrepancies
- Build vendor relationships and respond to all inquiries.
CAREGIVER
Resources for Independence of Virginia
fairfax VA
08.2010 - Current
- Advocated a high level of care and comfort for each patient
- Consulted patients while caring for primary needs
- Fielded and recorded patient information with accuracy
- Maintained positive relations and compassion with patients
- Developed long-term relationships with patients and families, communicated with compassion and empathy, and served as an advocate to ensure respect for patient rights
- Ensured residents basic needs are met including meals, exercise, hygiene, and sleep
- Taught healthy living skills and conducted recreational and social activities.
Account Payable Specialist
THE HOME DEPOT
GRAND PRAIRIE, TX
10.2018 - 03.2020
- Processed invoices using PeopleSoft software
- Scanned invoices using ImageNow
- Interfiled and fastened documents into files after scanning them in computer
- Processed up to 100 invoices daily
- Reviewed files for final action steps and secured loose documents
- Printed, sorted, and stamped new invoices, expense reports and checks request daily
- Worked with vendors to resolve past due invoices and reconciled monthly statements
- Delivered files to identified destinations
- Posted approved invoices and prioritized them for check processing
- Performed searches and queries
- Corresponded with vendors and responded to all inquiries while building vendor relationships
- Checked runs for all processed and posted invoices
- Performed any other duties as assigned.
certified nursing assistant
Champion Services Inc.
09.2016 - 10.2018
- Maintained accurate records of patient care, condition, progress, and concerns
- Observed and documented patient status and reported patient complaints to the case manager
- Taught healthy living skills and conducted recreational and social activities
- Oversaw resident schedules consisting of exercise routines, doctor appointments, medication intake, recreational activities, and family visits
- Responded appropriately to the physical, emotional, and developmental needs of patients
- Completed and submitted clinical documentation in accordance with agency guidelines
- Obtained information about client’s medical history, drug history, complaints, and allergies
- Assisted patients with grooming, feeding, and hygiene
- Reported any unusual circumstances in the patient’s condition or environment
- Provided quality care to patients in coordination with the licensed nurse, which included monitoring vital signs and administering medication
- Delivered nursing support to aid residents with activities of daily living
- Maintained a safe and clean working environment in alignment with hospital guidelines.
PRIVATE CARE DUTY
Alexandra Virginia
05.2013 - 09.2016
- Provided high-quality patient care
- Preserved patient dignity and minimized discomfort
- Commended for chart accuracy, effective team collaboration, patient relations and consistent delivery of empathetic care
- Measured and recorded weight, temperature, blood pressure, pulse, respiration rates, food and fluid intake as directed
- Provided in home patient care for developmentally disable and geriatric patients
- Administered medication per instructions and developed systems to ensure patients regime when alone
- Followed care plan, home regulations, and ensured safety practices were consistently implemented.
Unarmed Security Officer
U.S Security Associate Inc.
Manassas, Virginia
02.2000 - 03.2006
- Assisted with investigations into thefts, vandalism, assaults.
- Conducted security checks on staff entering or leaving the premises.
- Investigated suspicious activity or incidents according to company guidelines.
- Inspected buildings periodically for signs of intrusion or damage.
- Responded promptly to emergency situations using appropriate resolution strategies.
- Maintained logs of all security related incidents and wrote detailed reports for management review.
- Operated two-way radios for communication with headquarters personnel when necessary.
- Monitored CCTV surveillance system footage for suspicious activities.
- Managed access control systems such as key cards, alarms, door locks.
- Enforced rules and regulations in a professional manner while interacting with guests and employees.
- Inspected equipment such as fire extinguishers, alarm systems, sprinkler systems, cameras, and locks to ensure proper functioning.
- Performed regular patrols of parking lots and garages to identify any potential threats or hazards.
- Verified employee identification cards prior to allowing entry into restricted areas.
- Greeted visitors upon arrival at the facility and directed them accordingly.
- Provided escort services as needed for visitors requiring special attention.
- Monitored entrances, exits and other points of access to ensure safety of people and property.
- Observed individuals on foot or in vehicles entering the facility to determine their purpose of visit.
- Adhered strictly to company policies regarding safety protocols and procedures.
- Assisted customers with inquiries about products and services offered by the business.
- Provided customer service assistance in resolving conflicts or disputes.
- Patrolled assigned areas to detect suspicious activities and persons.
- Detected suspicious behavior and prevented illegal activity.
- Identified security issues, drafted incident reports and contacted law enforcement when needed.
- Guarded entrances and exits against unauthorized entry.
- Investigated reported incidents to protect company assets.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Provided first aid and basic life support until medical professionals arrived.
- Conducted safety audits to identify hazards and propose corrective actions.
- Identified potential security risks and recommended measures to management.
- Operated security vehicles for patrolling large premises efficiently.
- Coordinated with event organizers to ensure security at special events.
- Managed lost and found items, ensuring safe return to rightful owners.
- Assisted in emergency response drills and real incidents, ensuring orderly evacuations.
- Offered customer service assistance to visitors, providing directions and information.
- Maintained log books with accurate entries on daily activities and notable events.
- Communicated with supervisors regarding unusual activity or issues observed among inmates.
- Conducted regular patrols of property to detect and deter unauthorized access.
- Managed access control systems, verifying identification and signing in visitors.
- Prepared detailed incident reports following any security breaches or safety concerns.
- Apprehended and removed trespassers from facility grounds.
- Responded to alarms and investigated disturbances promptly and effectively.
- Monitored CCTV systems to ensure safety and security of premises.
- Trained new security personnel on standard operating procedures and emergency protocols.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Provided friendly and professional assistance to employees, visitors and customers.
- Patrolled crowds during events to preserve order and promote security.
- Monitored security cameras to identify and respond to suspicious activity.
- Identified suspicious activity to determine appropriate response.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Maintained high levels of alertness throughout shifts.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Education
Medical coding and billing -
Stratford University
03.2010
Virginia Tech University
06.2009
Heritage cosmetology and chemical analysis program
05.2007
Skills
- Clerical and office experience
- Data entry experience
- Written/verbal communication skills
- Proficiency in systems software
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Outlook
- Internet
Training
- Certified Nursing Certification
- CMS Targeted COVID-19 Training
- CPR -AED
- SAMA
- Patient-Centered Care
- Medical Terminology
- Relationship Building
- Electronic Medical Records (EHR)
Timeline
Security Professional
Allied Universal Security
07.2023 - Current
Account Payable Specialist
SYSCO CORP.
04.2020 - Current
Account Payable Specialist
THE HOME DEPOT
10.2018 - 03.2020
certified nursing assistant
Champion Services Inc.
09.2016 - 10.2018
PRIVATE CARE DUTY
05.2013 - 09.2016
CAREGIVER
Resources for Independence of Virginia
08.2010 - Current
Unarmed Security Officer
U.S Security Associate Inc.
02.2000 - 03.2006
Medical coding and billing -
Stratford University
Virginia Tech University
Heritage cosmetology and chemical analysis program