Ivy C. Turner
Spanish Fort,AL
Summary
Senior Financial Aid leader with over 16 years of progressive experience in higher education financial aid administration and regulated financial environments. Demonstrated expertise in Title IV and VA compliance, audit readiness, policy interpretation, and operational leadership. Recognized by executive leadership for driving efficiency, strengthening compliance outcomes, and improving student access, engagement, and persistence. Brings a collaborative, people-centered leadership style with a proven record of mentoring teams, managing complex operations, and supporting institutional goals through sound regulatory and financial stewardship.
Overview
18
18
years of professional experience
Work History
Director of Financial Aid
Allstate Career
08.2023 - 12.2025
- Provided strategic leadership and oversight of financial aid operations, ensuring compliance with federal, state, and institutional regulations
- Led, trained, and mentored financial aid staff, emphasizing accountability, professional development, and consistent compliance practices
- Streamlined financial aid workflows to improve efficiency, accuracy, and audit readiness
- Partnered with executive leadership to align financial aid strategy with enrollment, retention, and student success objectives
- Oversaw financial literacy initiatives and student support programs that increased engagement and persistence
- Monitored compliance metrics and maintained audit preparedness to support continuous improvement
Financial Counselor
MyComputerCareer
05.2019 - 11.2019
- Ensured compliance with federal regulations, institutional policies, and ethical standards governing student financial aid
- Conducted audits and quality reviews of financial aid files to ensure accuracy and regulatory adherence
- Collaborated with admissions, enrollment, and leadership teams to support institutional and student success goals
- Advised students on funding options while maintaining high standards of accuracy and compliance
Financial Aid Counselor
MyComputerCareer
12.2018 - 05.2019
- Verified and audited financial aid information submitted by planners
- Administered scholarships, grants, and funding programs in accordance with federal and state regulations
- Interpreted financial aid policies and resolved discrepancies in student records
Financial Aid Planner
MyComputerCareer
01.2018 - 12.2018
- Counseled prospective students on Title IV eligibility and financing options
- Explained financial aid discrepancies and funding structures
- Collected and reviewed verification documentation to support compliance requirements
Director of Financial Aid
ITT Technical Institute
10.2007 - 09.2017
- Directed all financial aid operations, including budgeting, staffing, compliance oversight, and regulatory reporting
- Ensured institutional adherence to federal Title IV requirements, accrediting standards, and internal policies
- Served as Veterans Education Liaison, maintaining VA certification, reporting, and compliance
- Led audits and program reviews, resolving findings and strengthening compliance controls
- Analyzed financial aid data to optimize student funding strategies and institutional outcomes
Education
Medical Assistant -
Sanford Brown Institute / Cuyahoga Community College
Skills
- CampusVue
- CampusVue Nexus
- VAOnce
- FASline
- FASEdge
- CampusLogic
- EdConnect
- EdExpress
- Fifth Third
- Sallie Mae
- Mary Mae Financial Aid Management Systems
CORE COMPETENCIES
- Financial Aid Administration
- Title IV & VA Compliance
- Audit & Risk Management
- Policy Interpretation
- Operational Leadership
- Staff Training & Development
- Process Improvement
- Student Advocacy
- Cross-Functional Collaboration
LEADERSHIP & CAREER HIGHLIGHTS
- 10+ years of progressive leadership experience in higher education financial aid
- Recognized by owners and executive leadership for operational efficiency and compliance improvements
- Successfully implemented financial literacy initiatives and student support programs
- Proven ability to manage complex, multi-campus operations and develop high-performing teams
Timeline
Director of Financial Aid
Allstate Career
08.2023 - 12.2025
Financial Counselor
MyComputerCareer
05.2019 - 11.2019
Financial Aid Counselor
MyComputerCareer
12.2018 - 05.2019
Financial Aid Planner
MyComputerCareer
01.2018 - 12.2018
Director of Financial Aid
ITT Technical Institute
10.2007 - 09.2017
Medical Assistant -
Sanford Brown Institute / Cuyahoga Community College