Ivy Goines
Hackett,AR
Summary
Dynamic professional with a solid foundation in customer service and administrative tasks, eager to transition into an inside sales environment. Strong ability to quickly understand sales processes and techniques, complemented by excellent communication and organizational skills. Committed to leveraging problem-solving and multitasking abilities in a hands-on administrative role while continuously seeking opportunities for growth and development. Enthusiastic about contributing to team success and enhancing customer experiences through effective sales support.
Overview
4
4
years of professional experience
Work History
Inside sales
RWS All American Building Products
04.2022 - Current
- Achieved efficient management of special order products through effective quoting, ordering, and tracking processes. Streamlined shipping and receiving operations, contributing to improved delivery timelines. Enhanced financial accuracy by managing accounts payable and receivable. Strengthened customer and vendor relations, resulting in increased loyalty. Optimized return and re-ordering processes for warranty items, improving service quality.
- Coordinated closely with inside sales representatives to follow up on leads generated from various marketing initiatives effectively.
- Collaborated with colleagues on training initiatives, sharing best practices for inside sales success.
- Supported trade shows or conferences as a representative of the organization''s inside sales team.
- Coordinated closely with inside sales representatives on joint efforts or handoffs when necessary for efficient territory management.
- Participated in ongoing training sessions to stay current on industry trends and best practices in marketing inside sales techniques.
Mail Delivery Van Contract Driver
Moore US Mail Contractors
11.2021 - 03.2022
- Responsible for the loading/unloading, organization, protection, preparation, transportation and delivery of letters and packages, for the United States Postal Service, to multiple area Post Offices.
- Must adhere to a strict schedule and maintain accurate receipt and delivery records.
- Responsible for daily maintenance checks and logs on company vehicles, as well as, fueling and mileage receipts.
Education
Hackett High School -
Hackett High School
05-2019
Skills
- Prioritization and scheduling
- Company vehicle upkeep
- Proficient in task management
- Service excellence
- Effective verbal and written communication
- Developing long-term partnerships
- Inside sales
Timeline
Inside sales
RWS All American Building Products
04.2022 - Current
Mail Delivery Van Contract Driver
Moore US Mail Contractors
11.2021 - 03.2022
Hackett High School -
Hackett High School