Ivy Heard
Manvel,Texas
Summary
Dedicated and enthusiastic Registered Pharmacy Technician with over 2 years of experience working at H-E-B Pharmacy. Passionate about providing excellent patient care and ensuring the accurate and timely dispensing of medications. Skilled in managing prescription orders, answering customer inquiries, fulfilling presentations, and maintaining inventory. Demonstrates a strong ability to adapt to various pharmacy tasks and deliver exceptional service in a fast-paced environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
H-E-B Pharmacy
03.2023 - Current
- Process and fill prescriptions accurately while ensuring the correct medication, dosage, and labeling
- Answer phones and address customer inquiries regarding medication availability, prescription status, and general pharmacy services
- Assist patients with the selection of over-the-counter medications and offer professional guidance on usage, dosage, and potential side effects
- Manage pharmacy inventory by tracking stock levels, ordering supplies, and organizing medication storage according to safety and regulatory guidelines
- Prepare medications and assist pharmacists with patient consultations, ensuring adherence to all health and safety standards
- Maintain accurate patient records and assist with prescription refills and transfers
- Comply with HIPAA regulations to protect patient privacy and confidentiality
- Work collaboratively with pharmacists and other pharmacy staff to ensure the smooth and efficient operation of the pharmacy
Education
Associate of Science - Health Sciences
Houston Community College
Houston, TX06-2027
Skills
- Prescription filling and medication dispensing
- Answering phone calls and addressing patient inquiries
- Medication counseling and OTC assistance
- Prescription order processing and verification
- Inventory management and stock replenishment
- Knowledge of pharmacy software (eg, PioneerRx, Rx30)
- Compounding medications
- Strong communication and customer service skills
- HIPAA compliance and patient confidentiality
- Multitasking and time management
- Team collaboration and support for pharmacists
Certification
- Registered Pharmacy Technician (CPhT)
- CPR/First Aid Certification
Timeline
Pharmacy Technician
H-E-B Pharmacy
03.2023 - Current
Associate of Science - Health Sciences
Houston Community College
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