Summary
Overview
Work History
Education
Skills
Timeline
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Ivy Irwin

Anchorage,AK

Summary

Outgoing and friendly Service Worker with exceptional social skills, communication abilities and customer service background. Follows health and safety guidelines and handling food items properly. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.

Overview

1
1
year of professional experience

Work History

Barista

Spenard Joe's
05.2023 - 08.2023
  • Quickly and efficiently served high-quality beverages.
  • Maintained a clean and organized workspace.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Hostess

South Restaurant + Coffeehouse
10.2022 - 05.2023
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements with a smiling face.
  • Reduced wait times for guests by effectively coordinating with other team members during rushes.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Education

High School Diploma -

Nine Star Education
Anchorage, AK
01.2024

Skills

  • Coffee Expertise
  • Ordering Procedures
  • Menu Memorization
  • Cash Handling
  • Opening and Closing Duties
  • Beverage Preparation
  • Espresso Machine Operation
  • Exceptional Customer Service
  • Reservations Management
  • Taking To-Go Orders

Timeline

Barista

Spenard Joe's
05.2023 - 08.2023

Hostess

South Restaurant + Coffeehouse
10.2022 - 05.2023

High School Diploma -

Nine Star Education

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Ivy Irwin