Ivy Liu
New York
Summary
Dedicated employee with over 6 years of experience in food service. Fast learner with a positive attitude and strong commitment to delivering excellent customer service. Proficient in processing payments, handling cash and card transactions, and resolving customer complaints efficiently. Skilled at multitasking in fast-paced environments while maintaining accuracy and professionalism
Overview
8
8
years of professional experience
Work History
Cashier Team Lead
Cheng garden
Monroe , NJ
09.2018 - Current
- Manage and process all phone, online, and walk in orders accurately and efficiently.
- Handle all cash and card transactions ensuring proper payment procedures and accuracy.
- Prepare and Cook food items required for oil cooking in the front area.
- Pack all orders carefully ensuring customer satisfaction.
- Resolve customer issues and answer inquires.
- Supervised cashier team and ensured smooth daily operations.
Buffet Hostess
UMI
East Brunswick, New Jersey
03.2025 - 03.2025
- Greeted and seated guests promptly in a busy dining environment.
- Managed reservation system to streamline guest flow and seating efficiency.
- Restock buffet stations and drink supplies to ensure availability at all times.
- Sweep and maintain cleanliness in buffet area throughout shift.
- Assist customers with questions and requests.
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
New York, NYHigh School Diploma -
Monroe Township High School
Monroe Township, NJ06.2025
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Professional
References
References available upon request.
Timeline
Buffet Hostess
UMI
03.2025 - 03.2025
Cashier Team Lead
Cheng garden
09.2018 - Current
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
High School Diploma -
Monroe Township High School