Ivy Mazurka
Lexington,KY
Summary
Dynamic medical receptionist with extensive expertise at Lexington Fertility in appointment scheduling and patient management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Lexington Fertility
Lexington, KY
03.2024 - Current
- Scheduled patient appointments using electronic health record systems for efficient workflow.
- Managed patient check-in process, ensuring accurate documentation and compliance.
- Responded to patient inquiries, providing detailed information on available services.
- Answered incoming calls, addressing inquiries from patients and medical offices.
- Greeted patients warmly, updating their information in the system promptly.
- Maintained strict adherence to HIPAA guidelines to protect patient confidentiality.
- Transmitted medical records and correspondence via mail, email, or fax as required.
- Communicated compassionately with patients while safeguarding private medical information.
Receiptionist
Message Envy
Lexington, KY
09.2023 - 05.2025
- Managed front desk operations, greeting clients and ensuring smooth daily workflow.
- Scheduled and confirmed appointments for multiple staff members using practice management software.
- Processed payments and updated client accounts to reflect balance changes accurately.
- Maintained client accounts by recording and updating personal and financial information.
- Provided detailed information about services offered at wellness center, facilitating informed decisions.
Server
Bru Burger
Lexington, KY
03.2023 - 03.2024
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed order taking and ensured accuracy in food and drink requests.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled cash transactions and processed payments efficiently at end of service.
- Performed opening and closing duties, including setting up the dining area and restocking supplies.
- Explained menu options to guests while providing recommendations for food and beverages.
- Took customer orders accurately and promptly to enhance dining experience.
Education
High School Diploma -
Paul Laurence Dunbar High School
Lexington, KY05-2022
Skills
- Appointment scheduling and registration
- HIPAA compliance
- Patient documentation and management
- Front desk operations
- Medical office procedures
- Medical terminology
Certification
- CPR Certification
- ServSafe
- Food Handler Certification
Timeline
Medical Receptionist
Lexington Fertility
03.2024 - Current
Receiptionist
Message Envy
09.2023 - 05.2025
Server
Bru Burger
03.2023 - 03.2024
High School Diploma -
Paul Laurence Dunbar High School