Ivy Sadler
Summary
Dynamic and results-oriented professional with extensive experience in medical office operations and customer service, notably at Medfurbish. Excelled in claims processing and medical documentation, enhancing information security and data accuracy. Demonstrated exceptional proofreading abilities and proficiency in Microsoft Excel, contributing to a significant improvement in operational efficiency. Renowned for outstanding appointment setting skills and a commitment to excellence.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Medical Office Specialist
Medfurbish
10.2017 - 06.2020
- Contacted customers regarding financial accounts to resolve issues.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Handled day-to-day shipping and receiving overseeing more than 20-30 packages per day.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Checkout Operator
Monkey Dooz Jungle Cuts
06.2014 - 08.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated and closed out drawers with high accuracy to maintain balanced registers.
Education
Bachelor of Arts - Liberal Studies
California State University, Dominguez Hills
Carson, CA12-2020
Skills
- Appointment setting
- Medical transcription
- Claims processing
- Medical documentation
- Filing and data archiving
- Data transcription
- Proofreading
- Extensive vocabulary
- Information security
- Microsoft Excel
- Microsoft Word
Accomplishments
NCAA Division II Softball Player 2014-2016
Timeline
Medical Office Specialist
Medfurbish
10.2017 - 06.2020
Checkout Operator
Monkey Dooz Jungle Cuts
06.2014 - 08.2017
Bachelor of Arts - Liberal Studies
California State University, Dominguez Hills
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