Ivy Martinez

I am an experienced Manager on Duty and Front Desk Lead who is highly organized, detail-oriented, and easily adaptable to high-pressure, dynamic situations. I have a high aptitude for learning new skills and am a dependable candidate successful at managing multiple priorities with a positive attitude. I am self-motivated and can work independently or in a team and always willing to take on added responsibilities to meet team goals. I work well in a fast paced environment and am experienced with exceeding guest expectations. I am enthusiastic, confident, and take initiative. I have experience in managing a team, as well as keeping up with my daily tasks. I have experience in overseeing daily operations, managing staff, and ensuring customer satisfaction. Skilled in conflict resolution, team leadership, and creating efficient workflow protocols. Known for strong decision making skills, and the ability to handle high pressure and difficult situations.