Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Timeline
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Ixchel Salinas

San Jose,CA

Summary

Motivated professional with a strong work ethic and adaptability. Proven ability to independently acquire new skills and solve complex problems. Track record of building strong relationships with clients and team members, contributing to team success and positive outcomes. Committed to continuous learning and delivering high-quality results in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Sunny Side Cafe
Seal Beach, California
01.2025 - Current
  • Greeted guests warmly upon arrival to create a welcoming atmosphere.
  • Managed seating arrangements to optimize dining room flow and guest experience.
  • Assisted guests with menu inquiries and provided recommendations when needed.
  • Coordinated waitlist and reservation systems to ensure smooth service operations.
  • Communicated effectively with servers and kitchen staff to facilitate timely service.
  • Maintained cleanliness of entrance and waiting areas for optimal guest comfort.
  • Handled guest feedback promptly to enhance overall dining satisfaction.
  • Trained new hostesses on procedures for consistent service delivery and efficiency.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Greeted customers and escorted them to their tables.
  • Assigned patrons to suitable tables according to server rotation.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Took reservations from patrons by phone or online.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.

Restaurant Hostess

A Bellagio Italian Restaurant
Campbell, California
10.2022 - 05.2024
  • Greeted guests warmly upon arrival to create a welcoming atmosphere.
  • Managed seating arrangements to optimize dining room flow and guest experience.
  • Assisted guests with menu inquiries and provided recommendations when needed.
  • Coordinated waitlist and reservation systems to ensure smooth service operations.
  • Communicated effectively with servers and kitchen staff to facilitate timely service.
  • Maintained cleanliness of entrance and waiting areas for optimal guest comfort.
  • Handled guest feedback promptly to enhance overall dining satisfaction.
  • Trained new hostesses on procedures for consistent service delivery and efficiency.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Greeted customers and escorted them to their tables.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Managed reservations, waitlists, and special requests for large parties.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Answered telephone to provide dining information and take reservations.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Accommodated guests with children and special needs to promote comfortable dining experience.

Education

Bachelor of Arts - Anthropology

California State University, Long Beach
Long Beach, CA
05-2026

Skills

  • Customer service
  • Effective communication
  • Conflict resolution
  • Cultural awareness
  • Team collaboration
  • Time management
  • Problem-solving
  • Good Telephone Etiquette
  • Collaboration
  • Excellent communication
  • Research
  • Analytical and critical thinking
  • Friendly, positive attitude

Accomplishments

  • Intern with Dr. Jeanelle Uy at CSULB, organizing primate bones and cataloging casts.
  • Completed Transylvania Bio Archaeology School in summer of 2025
  • 2024 Middle College graduate
  • Fall 2024 and Spring 2025 Presidents Honor List

Languages

Spanish
Limited
English
Native/ Bilingual

Affiliations

  • Initiate and BEDI chairwoman of Gamma Phi Beta
  • Honors student

Timeline

Restaurant Hostess

Sunny Side Cafe
01.2025 - Current

Restaurant Hostess

A Bellagio Italian Restaurant
10.2022 - 05.2024

Bachelor of Arts - Anthropology

California State University, Long Beach

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