Iyanah Legg
Minneapolis
Summary
Reliable and upbeat customer service professional successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Coachable and easy to work with and loves being part of a team.
Overview
2
2
years of professional experience
Work History
Sales Associate
Bachman's Floral, Gift & Garden
03.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Everett's Foods & Meats
08.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Environmental Engineering
Normandale Community College
Minneapolis, MN05-2026
High School Diploma -
Southwest Highschool
3414 W 47th St, Minneapolis MN06-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Flexible schedule
Accomplishments
- Honor Roll throughout Highschool
- Bilingual
- Program leader of BSU
- Dance leader of BSU
- Environmental studies club member
- Continuously volunteering in my community
- English and Math tutor for Elementary school students at Armatage Elementary
Black Student Union Excellence Award
Was granted the Black Excellence Leadership Award at Southwest Highschool for coordination of multiple events, fundraisers, facilitating communications between school and involved committees, and handling time and space negotiations for team building exercises.
Languages
English
Native or Bilingual
Japanese
Professional Working
Interests
- I enjoy helping others and giving back to the community
- Youth Development Programs
- Getting involved in local advocacy groups to promote positive change in the community
- Outdoor Recreation
- Gardening
- Avid Reader
- Creative Writing
- Participating in fundraising events to support local charities, schools, or community projects
Timeline
Sales Associate
Bachman's Floral, Gift & Garden
03.2024 - Current
Sales Associate
Everett's Foods & Meats
08.2023 - 02.2024
Environmental Engineering
Normandale Community College
High School Diploma -
Southwest Highschool
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