Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iy'Asia Hayes

Schenectady,NY

Summary

Dynamic and results-oriented professional with a proven track record in customer service excellence and team collaboration. Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities. Skilled in time management and empathy, fostering positive relationships and efficient operations. Achieved positive feedback from both customers and peers, showcasing reliability and professionalism.

Overview

3
3
years of professional experience

Work History

Cashier

Bjs
04.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Counselor-in-Training

Boys And Girls Club Of Schenectady
07.2022 - 08.2024
  • Energetically participated in recess, games and physical activities with camp children.
  • Deescalated conflicts among campers and sought assistance from seniors for permanent resolutions.
  • Devised and enacted team-building exercises.
  • Supported Lead Counselor in lesson plan creation and field trip planning.
  • Fostered communication and friendship among group members through team-building activities.

Cashier

Price Chopper
01.2022 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Nursing Pre-req - Nursing

SUNY Schenectady
Schenectady
05-2025

High School Diploma -

Schenectady High School
Schenectady
06-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Professionalism and courtesy

Timeline

Cashier

Bjs
04.2023 - Current

Counselor-in-Training

Boys And Girls Club Of Schenectady
07.2022 - 08.2024

Cashier

Price Chopper
01.2022 - 06.2024

Nursing Pre-req - Nursing

SUNY Schenectady

High School Diploma -

Schenectady High School
Iy'Asia Hayes