Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Iyeisha Adlam

Port Saint Lucie,FL

Summary

Knowledgeable Student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Florida Atlantic University
Boca Raton, FL
05.2022 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Logistics Specialist

Army National Guard | Florida
Fort Lauderdale
01.2020 - Current
  • Conducted monthly audits of invoices and parts ordered to prevent errors
  • Update incoming/outgoing shipment, inventory, and accounting paperwork daily, carefully checking for discrepancies in arrival times, invoices, and revenue
  • Maintained order, shipping, inventory, and invoice records

Archives Assistant

Bethune, University, FL
Cookman
08.2020 - 12.2020
  • Selected and edited documents for publication and display
  • Created content for social media sites with goal to increase visitor attendance
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Customer Service Representative

Teleperformance | FL
St Lucie
06.2019 - 01.2020
  • Asked probing questions to determine service needs and accurately input information into electronic systems
  • Educated customers on special pricing opportunities and company offerings
  • De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.

Education

Bachelor of Arts - Criminal Justice

Florida Atlantic University
Boca Raton
08.2023

History

Bethune - Cookman University
Daytona Beach, FL

High School Diploma - undefined

Fort Pierce Central High
05.2019

Skills

  • Data Entry,
  • Microsoft Office,
  • Analytical and Research skills ,
  • Leadership Development,
  • Customer Service

Affiliations

(NSLS ) - The National Society of Leadership

(Rise Program) - Reaching Individual Success and Empowerment

Timeline

Front Desk Receptionist

Florida Atlantic University
05.2022 - Current

Archives Assistant

Bethune, University, FL
08.2020 - 12.2020

Logistics Specialist

Army National Guard | Florida
01.2020 - Current

Customer Service Representative

Teleperformance | FL
06.2019 - 01.2020

Bachelor of Arts - Criminal Justice

Florida Atlantic University

History

Bethune - Cookman University

High School Diploma - undefined

Fort Pierce Central High
Iyeisha Adlam